Home Care Clinical Scheduler Job at Constellation Health Services
Constellation Health, a certified home health provider is looking for a full time Clinical Scheduler to join our Intake Department at our Orange location. This is an office based role that involves excellent communication and customer service to our internal staff and patients. If you have great customer service skills and enjoy working in an supportive and collaborative office environment, apply today!
Requirements:
- High School degree or equivalent
- 2-3 years previous office experience
- Previous scheduling experience in a health care environment preferred
Shift: Monday - Friday, 8:30 am to 5 pm
ESSENTIAL FUNCTIONS:
- Receives and processes staffing needs by email and EMR reporting.
- Makes calls to appropriate staff and assigns and reviews work schedules as needed.
- Provides employee with necessary patient information, address, directions etc.
- Keeps Clinical Supervisors apprised of any changes regarding employee or patient schedules effecting employee productivity or patient order compliance.
- Provides excellence in customer service for external patients and internal employees.
- Inputs schedules and changes into the computer database showing both the employee’s schedule and the patient’s calendar .
- Responds to patient’s questions and complaints regarding home health aide services and refers to clinical supervisor as appropriate.
- Maintains required records in effective and logical order for all activities.
- May perform other duties as assigned.
Constellation offers an excellent benefits plan including medical, dental, vision, and 401K!
Apply today and take your place among the stars with Constellation!
*Certified as a Great Place to Work For in 2018, 2019 and 2020*
*One of the Top 25 Places to Work For in Healthcare in the US*
Constellation is committed to treating people like they're family and connecting those we serve with the right care for their unique situations. We provide community-based home health, palliative care, hospice, non-medical home care, school-based OT/PT/ABA, and in-home ABA therapy through our broad network of providers. Constellation is a family-owned, family-centered organization that has remained true to our commitment to providing the best patient experience and the highest quality outcomes. We believe this is accomplished by ensuring that everyone we connect with feels valued, trusted, and heard. This core has earned us the distinction of being a Certified Great Place to Work For THREE consecutive years as well as ranking as one of the Top 25 Places to Work For in Healthcare!
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