The Dining Room at The Sea Ranch Lodge is seeking a Host to facilitate seating and reservations for the restaurant, and to provide a gracious initial contact for arriving guest. The Host will also provide general supervision of the restaurant service staff to ensure service standards in the restaurant.
ESSENTIAL DUTIES:

• To understand and respond to all guest needs and requests in a timely and professional manner, referring to the Restaurant Manager when necessary, to ensure customer satisfaction.
• To extend a courteous, friendly and professional greeting to guests at arrival, and to thank them at departure.
• To make the manager aware of all guest comments and complaints.
• To be aware, at all times, of current house count, visiting VIP’s and hotel functions, in order to provide personalized service to guests.
• To provide prompt, efficient and gracious service, in person or over the telephone, including making restaurant reservations, greeting guests with salutations, seating guests as they arrive, providing menus, and responding to all requests for information regarding the restaurant and hotel.
• To oversee and ensure continuity of service in the Dining Room, including assisting service staff, as necessary.
• To ensure proper rotation of service stations when seating guests.
• To ensure the cleanliness and good condition of all menus, check presenters and wine lists used during each shift.
• To represent The Sea Ranch Lodge in a positive and professional manner.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Previous hotel restaurant experience preferred. Familiar with proper etiquette of seating and salutations. Basic knowledge of foods, service standards and procedures. Must display knowledge of currently accepted business phone etiquette.
SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communication skills. Courteous, friendly and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.
PHYSICAL DEMANDS: Stands/walks short distances throughout shift. Heavy use of phones, daily. Must be able to work well under pressure.
The Sea Ranch Lodge is set on 53 acres of coastal California landscape within The Sea Ranch community and has long been a gathering place for Sea Ranch residents and nearby neighbors. It is also an end point of the Bluff Trail, a public beach trail that stretches the length of The Sea Ranch, connecting to Gualala Regional Park. Beyond the Lodge spans acres of meadows, flora and fauna, a barn dating back to the 1870’s, and access to Black Point Beach.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Part-time

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