Host / Hostess Job at Founders Inn and Spa Tapestry Collection by Hilton
Founders Inn and Spa Tapestry Collection by Hilton Virginia Beach, VA 23464
Host / Hostess
SUMMARY:
- Greet and seat all guests and ensure a quality dining experience.
JOB RESPONSIBILITIES:
- The Host-Hostess primary responsibilities will include:
- Ensure all tables are properly set before seating guests.
- Maintain seating chart for rotation of stations.
- Greet and seat guests and issue menus in a friendly courteous manner.
- Answer phone properly and follow all reservation procedures.
- Follow accurate cash handling and room charge procedures.
- Organize and maintain a clean service podium.
- Maintain an inventory of needed supplies and retail items.
- Ensure all menus are clean before shift.
- Be familiar with hotel facilities and their location and hours.
- Continually communicate with servers, dining room attendants, managers and hotel employees in all items related to the host stand.
REQUIRED SKILLS AND ABILITY:
- Strong communication skills are required to interact both person to person and over the telephone.
- Must speak clearly and have the ability to clearly articulate thoughts.
- Must possess good listening and problem solving skills.
- Must be able to prioritize and multitask in a face pace environment.
- Basic mathematic skills required for counting money, making change, and ensuring accurate inventory counts are recorded.
- Must be able to complete all position specific tests according to department standards.
- Ability to answer phones.
- Ability to work with money.
REQUIRED EDUCATION AND EXPERIENCE:
- Education – Ability to read and write English.
- Experience – One year experience in related field preferred.
BENEFITS:
- 401(k)
- Medical Insurance (Dental and Vision)
- Weekly Pay
- Hilton Travel Discounts All Over the World
- Paid Time Off
- Growth Opportunities
- Spa and Restaurant Discounts
- 100% Tuition Remission at Regent University
- Complementary Employee Meal Per Shift
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