This position is at a Golf & Country Club in the Grille and Dining Room. The ideal candidate will be passionate and professional about food and service and thoroughly enjoy creating excellent experiences for our members. Must have a friendly, outgoing disposition and previous experience working as a host/hostess in a bustling, fast-paced, dining room with delivery service and orders taking. This position works under the supervision of the Food and Beverage Manager.

Position Summary

Welcome patrons, seat them at tables, and help ensure quality of facilities and service. Strives to provide outstanding service at all times.

Essential Job Functions:

• Delivers and promotes prompt, courteous and friendly service to all members, guests and employees.
• Greet guests and seat them at tables or in waiting areas.
• Distributes menus to guests.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Answer telephone calls and respond to inquiries or transfer accordingly.
• Operate POS to place takeout and delivery requests and accept payments for food and beverages.
• Answers questions and suggests menu items.
• Turns in takeout and delivery orders into kitchen and explains any special cooking instructions with accurate abbreviations of food items.
• Verifies accuracy of all checks before presenting to member.
• Keeps host/hostess station clean and tidy and assists to keep tables, dining room, and server stations clean and tidy, as needed.
• Advises supervisor/manager of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Studies all menu items and is able to explain dishes to members and guests upon request or if a special item is being prepared.
• Attends pre-shift line-up meetings before each service shift.
• Attends staff meetings as scheduled by food/beverage director (manager).

*The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please speak to your supervisor if you feel that you require an accommodation.

Skills

Excellent customer service and people skills. In-depth knowledge of food sanitation and safety policies. Strong attention to detail. High energy level. Ability to work in a team. Ability to communicate effectively with managers and employees in a fast-paced environment. Must be able to perform basic math computations.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to sit; stoop, kneel, and crouch; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. At times, may be required to operate a motor vehicle.

Job Type: Full-time

Pay: $25,000.00 - $30,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Upscale casual restaurant

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Work Location: One location

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