Host or Hostess Job at Mystic Cafe
We are hiring!Mystic Café isn't your typical restaurant. We offer breakfast, lunch, and dinner throughout the week alongside quality espresso, fine wines, local art, and live music. Our customers enjoy the vintage dining atmosphere with our locally sourced and artisan meals. Mystic’s team members are excited to serve our customers, and many of our team members move up to become trainers, supervisors, and even managers. We are currently looking for a
Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure. You should also be available to work in shifts. Ultimately you are responsible for ensuring we provide excellent customer service and a pleasant dining experience to each of our guests. If you think you can take on these responsibilities with enthusiasm, please read below to see if you qualify!
Responsibilities:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce server's name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Demonstrable customer-service and multi-tasking skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Responsible, enthusiastic, reliable, and professional demeanor
- Willingness to be cross-trained
- Commitment to excellence in your job
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- Sunday availability
- $50 bonus (in company credit form) for employee referrals
- Free Employee Meals
- $9.50/hr + tips
- 25% - 50% off all Happy Day restaurants
- Relaxed uniforms
- Thanksgiving and Christmas Day guaranteed off!
- Sunday evenings off!
- Extremely flexible work schedule
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