HOTEL FRONT DESK MANAGER Job at TownePlace Suites by Marriott
TownePlace Suites by Marriott Grand Rapids, MI 49512
Start Your Journey With Us at Our Brand new TownePlace Suites!
We are seeking to hire a friendly, motivated, and experienced Front Desk Manager who is capable of working in a fun, fast-paced environment!
As a Front Desk Manager, you are one of the first supervisors that a guest encounters! Your friendly, authentic approach creates a unique and personalized guest experience when the guest approaches you with comments, concerns, etc.
A successful Front Desk Manager will tailor their approach by reading cues from a guest to ensure appropriate responses or reactions to the situation.
We are looking for someone who is able to provide guests with unique and intriguing information about the locale. Creating a smooth and easy experience for guests so they can get the most out of their stay is critical.
The Front Desk Manager will use their expertise, as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond), to anticipate and deliver on our guests’ needs.
We are looking to hire someone who pays close attention to detail, the ability to provide accurate reports, and securing transactions.
Our goal is to find someone who is capable of creating a safe work environment, able to follow company policies and procedures, complying with quality assurance standards, and protecting company assets.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 2 years (Required)
Work Location: In person
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