Welcome to our newest addition, The Eddy Hotel Tapestry Collection by Hilton! The Eddy Hotel is under construction and scheduled to open December 2022. The Eddy Hotel is a unique and original concept yet part of the Hilton brand as a Tapestry hotel. The Eddy Hotel is owned and operated by Capri Hospitality Management. Capri is a management company that owns and operates seven hotels in the western US, with more on the horizon. We have been in business since 1928 and our corporate headquarters are in Tucson, Arizona. We are a growing company that likes to promote from within. Please visit our website at www.caprihm.com to learn more about our company.

About The Eddy Hotel

• Unique concept inspired by the company’s family history
• Centrally located and situated among the desert foothills of the Santa Catalina Mountains
• Hilton Tapestry
• 106 rooms
• 3,000 sq ft meeting space
• Full-Service Restaurant and Bar with Light Fare
• 120 seat capacity indoor/outdoor open flow culinary experience for light fare and beverages

The Eddy Hotel is actively recruiting full time Restaurant Servers.

The purpose of a RESTAURANT SERVER is to serve food and/or beverages to guests according to hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

The Eddy Hotel is an Equal Opportunity Employer. Diversity is important to us and not only welcomed but encouraged. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Why should you join our team?

• If you are looking for a culture where you make a difference and truly are part of a successful team, then we are the place for you
• We strive to grow our team with people who share our passion and energy for creating the best experience for our guests and team members!
• We offer competitive wages and opportunity for advancement
• Benefits include medical, dental, vision, supplemental gap medical, accident, short term disability, 401(k), 401(k) company match, vacation, holiday and other types of supplemental pay
• All associates are eligible to participate in the Hilton Employee & Friends Team Member Travel Program

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation.
• Respond to guest requests in a timely, friendly and efficient manner. .
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
• Retrieve and deliver food and beverage orders in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Ensure serving station is well-stocked at all times.
• Perform side work and any other duties as designated by supervisor.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

One – two years related experience and/or training.

QUALIFICATIONS

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must speak, read and write proficient English.

WORK ENVIRONMENT:

The work environment normally entails the following:

• Indoor work environment
• Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS:

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

• Stand more than 2/3 of the time
• Walk more than 2/3 of the time
• Sit less than 1/3 of the time
• Reach with hands and arms more than 2/3 of the time
• Lift up to 50 pounds.
• Push / pull up to 50 pounds.

The Eddy Hotel provides the following inclusive hiring information:

· Inclusive of minority and disadvantaged groups

· LGBTQ+ friendly workplace

· Age-inclusive

Job Type: Full-time

Pay: $11.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Restaurant type:

• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Our team members' well-being is our priority. We continue to follow all recommended guidelines from Hilton, County, State, Federal and OSHA to provide a safe, clean and comfortable environment for all.

Experience:

• Restaurant food service: 1 year (Preferred)
• Relevant or Similar: 1 year (Preferred)

Work Location: One location

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