Housekeeper Job at Cracker Barrel
Overview:
A Housekeeper at our Executive Inn serves our guests by keeping guest rooms clean and orderly while creating a hospitable and 'People Pleasing' environment.
Essential job functions include but are not limited to the following:
A Housekeeper at our Executive Inn serves our guests by keeping guest rooms clean and orderly while creating a hospitable and 'People Pleasing' environment.
Essential job functions include but are not limited to the following:
- Ensures assigned block of guest rooms are cleaned and stocked according to Cracker Barrel standards
- Accommodates guests by providing excellent customer service
- Meets company standards of safety, quality, production, attendance and workplace behavior while efficiently completing daily room assignments
- Maintains a clean and organized workspace
- Follows Executive Inn operational policies and procedures, including those for safety and security, to ensure the safety of all associates and visitors throughout the day
- Maintains the "Pleasing People" mission by following Cracker Barrel Rules of Conduct
- Maintains a calm and pleasant demeanor throughout shift to ensure a positive employee/guest experience
- Maintain regular and punctual attendance
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, weekends and/or holidays
- Meet Executive Inn operating and hospitality policies of safety and security, with or without reasonable accommodation
- Available to perform various different tasks throughout the Executive Inn during each shift
- Be able to communicate with coworkers, managers and guests effectively
- Stand and walk for long periods of time
- Load, lift carry and unload items up to 30 pounds
- Work at a pace consistent with changing business volume and demands
- Ability to learn quickly
- Ability to work in environment where tobacco smoke is present
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Ability to work independently or as part of a team
- Make decisions and solve problems in the interest of 100% Guest Satisfaction policy
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