Job Description

Title: Housekeeper Reports To: General Manager / Supervisor

Location: Hawthorn Suites Department: Housekeeping

1001 W College Ave.

Oak Creek WI 53154 EEO Group: Office and Clerical

FLSA Status: Date: February 9, 2019

Prepared by: Lee Garcia

• SUMMARY STATEMENT

The Housekeeper is responsible for upholding the company’s cleanliness standards of all guest rooms and commons areas located in the hotel

• ORGANIZATIONS

Reports to General Manager/ Supervisor. No Direct Reports.

• Primary Duties and Accountabilities

% of Time

Cleaning responsibilities

• Change and replace all bed linens and towels
• Sanitize and clean all restrooms
• Dust/Wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances and furniture.
• Vacuum / Mop all floors
• Restock all room amenities
• Assure all rooms are set up to company standards
• Cleans and Maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
• Must be able to work flexible times

90% (Essential)

Customer Service

• Greets guests and employees in a friendly manner
• Assists guests and staff with anything that they may need from housekeeping perspective

On Going

Other Duties

• Completes daily housekeeping report
• Reports any maintenance issues to the appropriate personnel
• Informs the executive housekeeper or front desk staff when rooms are ready for new customers.

10%

• SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

• High School Diploma, GED or equivalent years of work experience required.
• Previous Housekeeping experience is highly recommended.
• Ability to efficiently work under time constraints.
• Able to work independently or with others.
• Ability to work with cleaning chemicals
• Must be able to lift, push and pull 25 to 50 pounds frequently
• Able to work Flexible schedule.
• Frequently walks, bends, climbs, Kneels, and extends reach to complete assigned task.
• Possesses the physical ability to perform all of the above mentioned duties with a defined period of time.

Job Type: Part-time

Pay: $9.00 - $12.00 per hour

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Work Location:

• One location

Hours per week:

• 20-29

Setting:

• Hotel

Must have your own supplies and equipment:

• No

Bathrooms to clean:

• 1

Bedrooms to clean:

• 5+

This Company Describes Its Culture as:

• Team-oriented -- cooperative and collaborative

This Job Is:

• Open to applicants who do not have a high school diploma/GED

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location: One location

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