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Housekeeping Manager Job at Bluegreen Vacations Corporation

Bluegreen Vacations Corporation Nashville, TN

Bluegreen Downtown Nashville located in Nashville, TN is seeking an experienced Housekeeping Manager.

Compensation: Competitive base salary + 15% annual bonus potential
Location: 301 Union Street; Nashville, TN 37201

Be part of a team committed to creating lasting vacation memories! Apply today! #PowerOfVacation

BENEFITS:
  • 23 Paid Days off per Year!
  • 401K Match
  • Medical, Dental, Vision Insurance
  • 6 weeks - Paid Parental Leave
  • 9 Paid Holidays
  • Internal growth and career pathing
  • Tuition Reimbursement
  • Safe and fun work environment
  • Employee discounts including childcare, hotels and more
JOB SUMMARY:
You will be responsible for the operation of the Housekeeping Department under the guidance of the Resort Manager. Responsibilities include assisting with the hiring, training, coaching, and discipline of all Housekeeping personnel as well as resolving guests’ complaints or issues in a quick, courteous, efficient manner.
  • Oversee housekeeping staff and function of housekeeping as directed by the Resort Manager.
  • Prepare daily work schedule for housekeeping staff.
  • Maintain benchmarks as established for Bluegreen Comment Cards and RCI customer service index.
  • Compile and report accurate status of guest rooms to front desk, if applicable to location.
  • Enforce policies and procedures to maintain Q/A standards at or above passing.
  • Coach and/or counsel housekeeping personnel for career development under direction of Manager. Assist with performance appraisals.
  • Maintain a safe work environment as well as fostering working relationships with other departments
  • Manage inventory of room supplies, linens, laundry, and cleaning supplies within required budget.
  • Assist in cleaning and inspecting rooms as necessary.
  • Support with the hiring and training of all housekeeping personnel.
YOUR EXPERIENCE

  • High school diploma or equivalent (G.E.D.)
  • 2+ years of Management or Supervisory experience in housekeeping and laundry operations
  • Direct experience of leading a housekeeping department preferably in the time share industry
  • Housekeeping and management training as well as full knowledge of budgeting and inventory controls
  • Interpersonal skills necessary to deal effectively and courteously with diverse groups of people and associates in all levels of management.
At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check, safety sensitive and driving positions will require drug screening. EOE/DFW

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