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Housekeeping Supervisor Job at The Hotel at the University of Maryland

The Hotel at the University of Maryland College Park, MD 20740

GET TO KNOW THE HOTEL AT THE UNIVERSITY OF MARYLAND:
The Hotel at the University of Maryland (The Hotel) is a AAA 4-Diamond independent property located directly across the street from the main campus of the University of Maryland, owned and operated by Southern Management Companies. The Hotel is a market leader in service and guest experience and the team is focused on delivering highly personalized service. The Hotel has 297 rooms with 24 suites and over 45,000 sq. ft. of event space handling events from 10 to 1,500. The Hotel’s focus on culture creates an environment for team members to thrive and provides opportunities to grow responsibility and advance their careers which is part of our Southern Difference!
WHAT WE ARE LOOKING FOR:
Responsible for ensuring that guests have a clean, well-stocked, comfortable environment to spend their time during vacations or business travel. They supervise and ensure that the guestrooms are thoroughly cleaned according to specified standards, and ensure overall guest satisfaction.

JOB KNOWLEDGE & SKILLS:

  • Exert physical effort in lifting/transporting at least 75 pounds or more.
  • Push/pull carts or equipment up to 250 pounds.
  • Endure various physical movements throughout the work areas.
  • Must be able to reach above head and shoulder height to perform job duties.
  • Must be able to stand and exert well-paced mobility for up to 8 or more hours in length.
  • Work environment - Guest Rooms, Guest and Service Corridors, Vending Areas, Guest Laundry. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.
  • Excellent written and verbal communication skills
  • Compute basic arithmetic and mathematical calculations
  • Organized and detail oriented
  • Excellent time management skills
  • Excellent interpersonal skills
  • Sound leadership and managerial skills
  • Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
  • Technical knowledgeable and competency in necessary systems and software:
  • [Outlook, Word, Excel, accounting software, Roommaster, Seriousware, Visual One, Delphi, Meeting Matrix, etc.]
  • 2 years demonstrated cleaning/housekeeping experience, preferably in a hospitality environment
  • High School Diploma or equivalent required
  • 2 years demonstrated supervisory experience

Location: 7777 Baltimore Ave, College Park, MD 20740

Job Types: Full-time, Part-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift

Work Location: One location




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