Learn more: https://www.marketveep.com/account-managers

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Join a team where happy matters.

If you love…

• HubSpot Marketing Hub
• Customer Service
• Project Management

We’d love for you to join our team as an Account Manager!

What's it like to be an Account Manager at Market Veep?

In this position, you’ll be the primary point person for our clients, answering their questions and helping guide their projects toward success. You will be responsible for delivering exceptional service through email and video calls. You’ll help troubleshoot their HubSpot questions, analyze their marketing data, and provide timely project updates.

In depth knowledge of HubSpot is an important part of this position. You will be expected to implement HubSpot features within client portals, train clients on how to use HubSpot tools, and troubleshoot HubSpot issues for clients. Can you build a workflow, live chat, or pop up in HubSpot? Are you comfortable hosting a screen share to teach another person how to set up their HubSpot email integration? If so, you’re in the right place!

Requirements

• At least 1 year of client management experience
• At least 1 year of hands-on HubSpot experience
• Experience with B2B marketing strategy
• Related Bachelor’s degree or higher
• Strong communication skills
• Collaborative team player who doesn’t mind helping or asking for help

Responsibilities

• Provide delightful customer service through email and video calls
• Analyze marketing and sales data
• Host regular Zoom meetings with clients
• Delight our clients beyond their wildest expectations
• Communicate client expectations and needs to our internal team
• HubSpot client onboarding, training, and ongoing support

We believe in Marketing Made Human.

Not only do we want our clients to be successful and our team to love coming into work every day, we also want our company to stand for something positive in the world.

• 1% of our profits go to charitable giving programs
• 75 organizations received donations from us in 2021
• 1% to humanitarian causes is our goal for 2022

Make more time for happy with 43 paid days off a year.

• First Fridays of every month paid off
• 13 holidays paid off including your birthday
• 10 days accrued PTO
• 5 days sick time
• 3 days personal time

We provide the tools you need to succeed.

• Biannual work-from-home stipends
• Macbook and two monitors
• Paid training and certifications to keep your industry expertise fresh
• Paid attendance to the annual HubSpot Inbound conference including flight, hotel, meals, and admission

Plus - insurance, 401(k), and more!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• HubSpot: 2 years (Required)
• Client Management: 1 year (Preferred)

Work Location: Remote

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