HVAC Service Technician (SM DIRECT) Job at Shapiro & Duncan
Shapiro & Duncan Washington, DC
COMPANY SUMMARY: Shapiro & Duncan is the Provider of Choice for advanced mechanical solutions! From humble beginnings, our third-generation family-owned business has been serving customers in DC, Maryland, and Virginia since 1976. We are known for our award-winning company culture and complex commercial, government, and institutional design-build projects that require first-rate performance work quality, and customer service. We specialize in full-service mechanical solutions which include engineering, coordination, prefabrication assembly, construction, service, and maintenance.
JOB SUMMARY: The HVAC Service Technician's role is providing services required by the customer and managing staff to accomplish tasks.
REQUIREMENTS:
- Able to work Monday-Friday with occasional overtime during afternoons, evenings, and weekends as needed. Be able to take on call on a rotating basis. Hours may involve start times as early as 5:00 a.m. NOTE: Specific project requirements that may require afternoon or evening/night shifts.
- Minimum of 3 years of hands-on experience in the HVAC trade as a commercial service technician.
- High school diploma/GED or completion of an HVAC Apprenticeship Program and appropriate state licensure (current Journeyman or Master s License)
- Know and understand all facets of the techniques used for Heating, Ventilation, and Air Conditioning service and installation.
- Competent at diagnosing all types of HVAC equipment
- Computer literate (Windows and Microsoft Office), and able to quickly adapt to new and different HVAC interface software.
- Professional demeanor, including the ability to interface effectively with others, and professionally with all levels of staff: internal and external executives/managers, internal and external professionals, owners and their staff, line employees, subcontractors, vendors, etc.
- Communicate effectively in English (aural, verbal, and written).
- Possess current, valid driver s license (not under suspension or limitation).
- Must be able to grip tools.
- Must be able to stand, walk, bend, crawl, twist, bend, push, pull, carry, climb (stairs & ladders), etc.
- Must be able to lift up to 50 lbs.
- Able to withstand temperature extremes and exposure to elements (rain, snow, etc).
- Able to withstand exposure to dust, fumes, heights, confined spaces.
- Possess skills related to balance, agility, eye-hand coordination, flexibility, depth perception, peripheral vision, and manual dexterity.
- Must be able to differentiate between colors.
- Able to hear.
- Able to problem solve and analyze situations.
RESPONSIBILITIES:
- Listen to the customer s concerns and evaluate possible solutions based on their needs.
- Diagnose and repair problems accurately and timely.
- Explain to the customer any deficiencies and suggested repairs.
- Gaither information to electronically submit quote to office before leaving (done from the company vehicle and not in the presence of the customer).
- Perform service, repairs, and maintenance in a timely manner.
- Make efficient use of materials, parts, supplies, and company tools.
- Complete all service tickets and other required documents electronically on daily basis. (daily job tickets or timesheets, etc.)
- Maintain the minimum suggested personal tools list.
- Maintain all company-provided tools.
- Maintain work vehicle in a neat, clean manner consistent with standards (oil changes, and other required services).
- Make recommendations for ways to improve the department.
- Maintains proactive approach to provide and implement recommendations for continuous improvements.
- Solicit and review feedback from customers.
- Perform other tasks and duties as directed by management.
Click here to see a list of our company benefits: https://www.shapiroandduncan.com/careers-benefits/
Job Type: Full-time
Pay: $20.42 - $46.43 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- HVAC: 3 years (Required)
License/Certification:
- EPA Type II (Preferred)
Work Location: On the road
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