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Hybrid Presentation Associate Job at Williams Lea

Williams Lea New York, NY 10036

Williams Lea is hiring for a Presentation Associate for our New York City area to work Monday to Friday 12:00 pm to 8:00 pm!
Once the onsite training period is completed, the employee would work remotely (with working onsite 1-day per week - preferably Wednesdays, encouraged).
Pay: $33.00 hourly
Benefits:
  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts
The Presentation Associate position is responsible for providing presentation services for our clients.
Job Duties
(* denotes an “essential function”)
  • Utilize appropriate logs, file storage drives and folders, and/or tracking software for all presentation work
  • Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
  • Perform work in presentation design, including, but not limited to creating pitch books and materials, recreating PDF content, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed
  • Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
  • Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
  • Must monitor incoming requests in a queue system via the presentations shared email inbox, as well as monitoring individual client email account, and Williams Lea email account
  • Communicate with team members, lead, supervisor or client on job or deadline concerns
  • Meet contracted deadlines for service delivery to our clients
  • Troubleshoot basic software or hardware problems
  • Help to foster a proactive environment of continuous service enhancement and relationship building with the client
  • Perform Quality Assurance on own work and/or work of others, as requested
  • Adhere to Williams Lea Tag policies, in addition to client policies
  • Use equipment and supplies in a cost-efficient manner
Job qualifications
  • High school diploma or equivalent
  • Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
  • Prior experience working remotely is ideal, yet not a requirement
  • Skilled in the use MS Office software (PowerPoint, Excel, Word, Visio as examples); strong keyboarding and typing skills
  • Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
  • Strong attention to detail; able to work on multiple projects simultaneously
  • Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
  • Must have good organizational skills
  • Must be able to meet deadlines and complete all projects in a timely manner
  • Ability to handle sensitive and/or confidential documents and information
  • Able to exercise good judgment to make decisions that conform to business needs and policies
  • Must have an understanding of adhering to company brand guidelines and templates
  • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
  • Ability to maintain professional composure when working with immediate deadlines
  • Ability to work both independently and collaboratively as part of a team in a fast paced environment
  • Ability to communicate professionally both verbally and in writing
  • Ability to think outside the box creatively providing infographics and design options conveying client ideas with little direction
  • Must have basic knowledge of geography for map requests
  • Must have flexibility of schedule to occasionally provide shift coverage for fellow team members
  • Must be self-motivated with a positive attitude. A self-starter who takes the initiative
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.



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