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Imaging Service Engineer 3 Job at Sodexo

Sodexo Eunice, LA 70535

Unit Description:

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.


Imaging Service Engineer III (ISE)


Sign-On Bonus Available


Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with a proven success as an Imaging Service Engineer III (ISE 3) to support our Healthcare Technology service team at Allegiance Health Management located in the following locations: Eunice, LA, Ville Platte, LA, Oakdale, LA Marksville, LA, DeQuincy, LA, and Leesville, LA.


Allegiance Health Management is an acute and post-acute health system based in Shreveport, LA. It is their goal to meet the needs of their patients and offer exceptional customer service. They are proud leaders in various specialty medical fields, which allows them to offer a range of medical facilities and services to their customers, including Acute care hospitals, Critical access hospitals (CAH), Long-term acute care (LTACH) hospitals, Inpatient geriatric psychiatric units, Intensive outpatient psychiatric services, Home Health Services. The mission of Allegiance Health Management is to provide maximum assistance to rural and community healthcare facilities enabling them to prosper and succeed with their mission of providing diversified healthcare to their communities.


The main role of the position will be to ensure all related diagnostic imaging medical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service and communications skill as well as a strong technical skills and commitment to deliver excellent repair service in an expedient manner.


The ISE for this role will possess:

  • experience conducting preventative maintenance, repairing, maintaining, and calibrating medical imaging devices possibly including X-Ray, Cath Lab, CT, Nuc Med, Ultrasound, C-Arms, and some MRI preferred
  • multi-vendor/ OEM experience as well as multi-modality.
  • experience in a hospital or healthcare setting;
  • ability to make decisions regarding troubleshooting and repairing medical imaging devices;
  • excellent communication, customer service and time management skills;
  • Ability to participate in on-call rotation schedule as required.
Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment at Sodexo, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.


Learn more about Sodexo’s Benefits


Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.


Not the job for you?

At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs


Position Summary:
Using the highest level of technical expertise, inspect, troubleshoot, repair, maintain, and calibrate the full range of diagnostic imaging and/or therapeutic radiation equipment, devices, system, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems and solution development.
Key Duties
  • Inspect, maintain, repair and calibrate equipment and systems
  • Ensures regulatory compliance
  • Develops staff by teaching and mentoring others
  • Provides advanced support of equipment for direct patient care
  • Interacts on a routine basis with clinical health providers in the identification of technology based problems and solutions
  • Solves organization-level customer service issues and complaints
  • Preparing required documentation and reports
  • Demonstrates a safety mindset
  • Financial responsibility for purchasing parts and service

Qualifications & Requirements:
Basic Education Requirement - Associate's Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment
Basic Functional Experience - 7 years of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training. Significant factory-level training of imaging equipment contributing to the effectiveness of the organization. Preferred CRES nationally

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



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