Harnish Group Inc. is the premier Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, and SiTech, representing Caterpillar, AGCO and other manufacturers. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Are you interested in learning every aspect of the Caterpillar Energy and Transportation segment while developing an assigned customer base among a team of knowledgeable Parts and Service Sales Representatives? If you have a technical aptitude, enjoy talking to people, and are interested in helping customers succeed, we have the opportunity and the company that may be the answer to your long term career objectives!

Inside Parts & Service Sales Representative (ISR)

Responsibilities:

• Responsible for developing new and existing customers business in our Energy & Transportation Division
• Be the primary point-of-contact for the customer and a conduit for any and all information relevant to NC Power Systems including Marine, Power Generation, Industrial, On Highway Truck, and Rail.
• Desire to learn and be trained to become the best in Parts and Service Sales
• Develop expertise in Caterpillar Energy and Transportation segments through training, research, perpetual learning and on the job skill development.
• Manage an assigned account base utilizing both phone calls and emails to deploy a disciplined contact campaign, qualify accounts, update customer's account information, develop relationships, and uncover opportunities for NC Power Systems Parts and Service.
• Maximize Energy and Transportation Parts and Service sales by promoting all aspects of our product offerings.
• Establish a personal working relationship with internal departments, customers, and vendors based on values, knowledge, trust and character.
• Monitor and report all pertinent market information relative to competitive activity, customer information and product performance.

Personal Attributes, Experience, and Education:

To become an ace in this role, the successful candidate will have:

• Solid technical skills, problem-solving capabilities and genuinely like to work with people.
• High capacity to learn our business well.
• Minimum high school education, combined with 2-3 years of business experience, preferably in an engine or equipment environment.
• Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, and Parts and Service manuals (Electronic & Paper) is necessary for this role.
• Communicating both verbally and written to ensure the customer fully understands our products and services.
• Demonstrated proficiency with PC / Microsoft, Word, Excel, Office, and the ability to rapidly learn new software and applications is essential.

We offer a competitive benefits package that includes salary, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match. Apply at www.ncpowersystems.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)