Inside Sales Job at SFS Group USA, Inc.
SFS Group USA, located in Medina, Ohio has an opportunity for a DYNAMIC Inside Sales Representative to join our Sales Team to support our growing customer base. This is a full time, hourly position that is typically 8am-5pm M-F.
Inside Sales Representative Qualifications:
- Minimum 1+ years of customer service experience preferably in the automotive industry.
- SAP or other ERP experience is preferred but not required
- Minimum 1+ years of managing customer orders and on-time delivery expectations.
- The ability and confidence to address field and customer inquiries clearly and precisely to maintain customer satisfaction.
- Knowledge of MS office and other related administrative software. Familiarity of different online platforms is preferred.
- BA/BS degree in communications, supply chain, or business administration is preferred but experience and training will be considered.
- Ability to meet the physical demands of the position.
Inside Sales Representative Primary Responsibilities:
- Primary contact for supporting and servicing specific key accounts
- Initiate requests for new quotations per customer request.
- Maintain effective communication with outside sales, engineering and supply chain for order fulfillment requirements.
- Participate and assist in the 8D resolution process.
- The ability to communicate and understand product knowledge to develop trusting customer relations.
- Attend internal and external value engineering/technical workshops on high quality precision components and related topics for the automotive industry.
- May assist in presentations during internal workshops focusing on automotive trends such as safety, efficiency and service levels.
- Potential for travel that may include customer locations and Switzerland for sales & service updates and training.
- Embrace the Company's values, structure and code of conduct as a team player of the facility's sales group and within the division.
- Contribute to a collaborative team environment
SFS offers exceptional medical, dental and vision plans, 401(k), profit sharing, education reimbursement, individual and team recognition, continuous improvement recognition program, on site and off site technical learning and career development!
If you are looking for innovation, where your voice makes a difference, and where your ideas will help provide solutions, please check us out and apply today!
If selected, the candidate must successfully meet all employment requirements including a favorable background check and pre-employment drug screen.
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