Inside Sales Representative

Our growing company needs a reliable, organized Customer Service / Inside Sales Representative to keep day-to-day projects of the business flowing and operating efficiently. The successful applicant will act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The best candidates are genuinely excited to help customers. Must have a positive attitude, a desire to work as efficiently as possible, and excellent client-facing communication skills. Problem-solving and troubleshooting is a trait needed for this position. This is a fast-paced work environment, requiring a strong organizational system. This job may include some overtime as well as occasional weekend work. We’re looking for someone who can operate effectively with little supervision and who can manage multiple tasks at once without becoming overwhelmed.

Essential Functions

• Establishing solid and trustworthy relationships with new and existing customer base, and distribution companies.
• Identify and assess customers’ needs and complaints to achieve satisfaction.
• Assist Sales Team – with orders, samples, reports, pricing, inventory, shipping, etc.
• Order-Entry: Entering new orders & revising orders
• Development of international customs documentation.
• Working with multiple shipping companies for LTL (less than truckload) shipments.
• Don’t forget to have some fun at work!

Required Skills/Abilities:

• Must be motivated, self-starter who enjoys working in an office environment.
• Proven customer support experience or experience as a client service representative.
• Professional communicator
• Willing to learn methods and principles of an organized company. Ability to multi-task, prioritize, and manage time effectively.
• Must-be a team player.

Education and Experience:

• High school diploma or equivalent
• 1-3 years inside sales or sales support experience
• Proficient in Microsoft Office, particularly Outlook, Excel, and Word.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Authorized to work in the U.S.
• Pass pre-employment screening

Benefits:

• Medical, Dental, Vision and Life Insurance
• Short/Long Term Disability
• 401(k) Retirement
• Paid Time off/Vacation Pay
• And more....

Job Type: Full-time

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