Intake Specialist Job at Wright Gray Trial Lawyers
Intake Representative
Impact:
As our Intake Representative in our Intakes department, you will have the opportunity to be the first point of contact for potential clients over the phone.
Daily Tasks:
- Speaking with potential clients via phone to gather initial case information.
- Scheduling appointments and meetings with clients to sign-up with the firm.
- Keeping track of potential cases and scheduling follow-up calls as necessary.
- Effectively communicating with potential clients.
- Updating the firm’s database in a timely manner with accurate data.
- Uploading and sharing pertinent documents appropriately.
- Building strong rapport with potential clients.
- Bring a team-oriented and positive attitude to our Tennessee office.
Your Skills:
- Must have an AA/AS degree.
- Ability to work overtime and on-call as necessary.
- Able to work independently with minimal supervision.
- Competitive and motivated to surpass set goals.
- Minimum 2 years in sales or customer service.
- Ability to multi-task and type at least 40 wpm while speaking with potential clients.
- Strong organizational, written and verbal communication skills required.
- Must have the ability to be empathetic yet persuasive.
What We Do for You:
- Competitive pay.
- Opportunities for growth and advancement.
- Paid holidays.
- Team outings and sponsored events.
- Health Insurance plans
- Paid Life and AD&D insurance.
- Great dental, vision, life, and other ancillary benefits.
- Paid parking
- Referral program.
Job Type: Full-time
Schedule:
- 8 hour shift > * Weekend availability
Ability to commute/relocate:
- Memphis, TN 38157: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Required)
Experience:
- customer service or sales: 1 year (Required)
Language:
- English (Required)
Work Location: One location
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Memphis, TN 38157: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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