NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

To receive full consideration, please:

Come join our team of more than 40 full-time, part-time, and student staff representing five continents and 16 native languages! Be part of Northern Arizona University’s vision of educating students to adapt and respond to global issues.

The International Student Advisor will work directly with students, faculty, and staff to support a successful and positive experience for NAU international students. International Student and Scholar Services (ISSS) works with students on immigration questions prior to, and upon their arrival at NAU during Orientation, and acts as their guide throughout their time on NAU's beautiful Flagstaff Mountain campus, helping them navigate immigration regulations, academic adjustments, and cultural integration. ISSS also works with university departments to bring J-1 research scholars and international employees to campus, enhancing the research environment on campus and supporting their experience while in Flagstaff. This position is fully in-person on the Flagstaff Mountain Campus.

The International Student Advisor provides individual student advising relating to immigration status, changes in immigration regulations, compliance, university enrollment, and general topics relating to cultural adjustment and life at a US university. This role is expected to independently follow established F1 and/or J1 procedures to accurately report and maintain university regulatory compliance with DHS/DOS; lead and support programming efforts; act as an advocate for international students at the university to support a positive experience. This position acts as a DSO and ARO.

SEVIS Compliance - 40%

• Serve as a Designated School Official and Alternate Responsible Officer to support both F-1 and J-1 students.
• Independently advise F-1 and J-1 students to support their compliance with F-1 and J-1 regulations.
• Interpret and implement F-1 and J-1 regulations, and develop institutional policies and procedures together with the ISSS team.
• Support reporting within regulatory deadlines to ensure university SEVIS compliance for new and continuing students and scholars through the use of Sunapsis, Peoplesoft, Salesforce and other technology platforms.
• Maintain data integrity in Sunapsis and Peoplesoft to support university regulatory compliance.
• Stay up to date on knowledge of federal immigration regulations to advise international students in F-1 and J-1 status on immigration regulations as a Designated School Official (DSO) and Alternate Responsible Officer (ARO).
• Maintain working relationships with government and partner institution representatives on immigration requirements and legislative updates and their impacts.
• Liaise with various government agencies, including but not limited to U.S. Department of Homeland Security (including SEVP and USCIS) and U.S. Department of State.

Student Advising -25%

• Independently advise students on academic support resources, university resources, adjustment issues, personal and family concerns, and in emergency situations.
• Provide communications regarding regulatory updates with the student community to support their understanding of how to comply with government regulations.
• Advise sponsored international students specifically to meet their needs as a sponsored student and provide access to specialized resources.
• Review academic progress of sponsored students, communicate academic progress with sponsors and develops programs and services to enhance student success.
• Process insurance waivers for international sponsored students according to university policy each fall and spring semester.
• Manage data and required documentation that must be provided to sponsoring agencies.

Coordination of Inbound, Current, OPT, STEM, AT and Departing Students/Scholars - 20%

• Works in coordination with International Admissions and Evaluations, International Recruitment, Program in Intensive English, International Student Retention and Inclusion and campus partners such as university advising, student accounts, and colleges to support the international student experience.
• Engage with the University community and offices to promote the role of ISSS and the needs of international students.
• Respond in the event of an emergency which might be outside of regularly assigned work shift.
• Act as a back-up for ISSS functions as needed.

Programming - 10%

• Develop, participate in, and evaluate educational presentations, workshops, programs, and activities related to immigration regulations, cultural adjustment, and intercultural competency.
• Lead and support programming experiences for students including orientation, cultural excursions, new student cultural transition support etc.
• Advise and/or collaborate with NAU international clubs and initiatives.

Other - 5%

• Other duties as assigned by the Director or Assistant Director of International Student and Scholar Services.

• Undergraduate bachelor’s degree.
• 3-5 years of relevant experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• US citizenship or lawful permanent residence status (necessary to qualify as a DSO and ARO).

• Knowledge of US immigration regulations affecting non-immigrants in F-1 and J-1 student.
• Experience in international student & scholar services office.
• Experience as a DSO and ARO.
• Experience working with diverse populations.
• Cross-cultural oral and written communication skills.
• Strong computer and data management skills.
• Experience with issues specific to international student populations and communicating the needs of the international community with academic and campus support services.
• Demonstrated leadership in student success driven programming.

• Knowledge of immigration law and college policies and procedures.
• Knowledge of cultural contexts of international students to provide effective guidance and information to those unfamiliar with the US culture and educational systems.
• Knowledge of applicable university standards, policies and procedures to remain compliant with the Department of Homeland Security and Department of State requirements.
• Knowledge of records administration and maintenance techniques and procedures.

Skills

• Records maintenance in SEVIS and University systems.
• Develops and maintains good working relationships.
• Planning, analyzing, coordinating activities, and establishing priorities.
• Developing and implementing new strategies and re-engineering operations and procedures.

Abilities

• Balances competing priorities.
• Communicates effectively.
• Has problem solving, organizational and analytical capabilities.
• Promotes a diverse, inclusive environment.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Anticipated salary range is $47,634 to $59,542. Annual salary commensurate with candidate's qualifications and related experience.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

NAU will not provide any U.S. immigration support or sponsorship for this position.

January 9, 2023 at 11:59 p.m.

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

Please see Special Information section for specific instructions.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.