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IT Specialist Job at TotalEnergies

TotalEnergies Guaynabo Municipio, PR

Information Systems
GUAYNABO-MILLENNIUM PARK PLAZA(PRI)
Puerto Rico

Job Description

TotalEnergies Marketing Puerto Rico is a French multinational company, that has presence in Puerto Rico since 2004 by consolidating its presence in the oil, lubricants, and aviation business. We have a large gas station network with over 230 stations, of which more than 200 are open in Puerto Rico and St. Thomas. Most of the gas stations have a wide range of products and services, such as sale of gasoline, oils, auto care products, convenience stores, oil, and filter change areas, car wash area, and accepting the fleet card called “TotalEnergies PASS Card.” In addition, in the lubricants market, we have a wide range of products and services with ever-higher performance levels to extend the life of your equipment/auto and reduce fuel consumption. Our employees and customers are an integral part of our operation for its success.

The IT Specialist is going to work directly with the IT Manager and will be working with specific tasks, managing the day-to-day operations and support on projects. To support the IT department and the team, the IT Specialist will be working to meet the department milestones by:

Users:
  • Attend all the calls received from the users and create a request in the It Job Task list.
  • Give direct support to the users in the most common applications.
  • Adding, removing, or updating user account information, resetting passwords in all of the systems; following the New Oxygen Support Architecture.

System / Security:
  • Applying any operating system updates following the group's best practices.
  • Monitor the Symantec Endpoint Protection Server (Antivirus Server...) to validate that all of the updates are properly assigned to all of the computers. Ensure that the Antivirus is working properly.
  • Ensure that the Backup runs ok daily following the established procedures from the Total Group.

Others:
  • Maintain the main image of the PC’s updated according to the Total Group procedures - Oxygen.
  • Monitor the e-mail accounts on Office 365 to resolve any problem with it.
  • Make and maintain a Full Inventory of all of the IT equipment.
  • Review the “spare” PC’s and Laptops to discard the bad ones.
  • Responsible to maintain the Toners and Supplies of the Photocopiers and printers including the distribution of them.

Makes any other compatible task that is assigned to him from the IT Manager.

Context and environment

To support our operation while performing the tasks mentioned above, the IT Specialist will be working in an environment that requires:
  • Availability to support operations when needed.
  • Job holder handles material and/or moderately complex equipment constantly, being its direct responsibility.
  • Work is normally performed in a typical interior/office work environment.
  • Traveling frequency is required.
  • Some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
To support our operation while performing the tasks mentioned above, the IT Specialist will be working in an environment that requires:
  • Provide support to the IT Manager, in order to maintain all the TotalEnergies Marketing Puerto Rico Corp. systems in an operational state.

Candidate profile

At TotalEnergies Marketing Puerto Rico (TEMPR), we like to create something special for our team members. Work is why we're here, but the benefits are important as well:
  • Health Insurance (Health & Dental)
  • Life Insurance
  • Short-term and long-term disability insurance
  • Savings Retirement Plan (match dollar to dollar) up to 7%
  • Christmas Bonus (worked hours required)
  • Holidays (up to 18 days per year)
  • Teleworking policy based on job position
  • 3 working days to participate in Company’s employee volunteering program
  • Among others
TotalEnergies Marketing Puerto Rico requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card.

In general, people are considered fully vaccinated 2 weeks after their second dose in a 2-dose series, such as Pfizer o Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine.

TotalEnergies Marketing Puerto Rico may provide vaccination exemptions for medical reasons or religious beliefs. This exemption will be evaluated accordingly.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

To learn more about our company and the latest updates, remember to visit our website: www.totalenergies.com.pr

Offer ID

65769BR

Metier

IS Management, Architecture, Security

Employment type

Regular position

Experience level required

Minimum 3 years

Employer company

TotalEnergies Marketing Puerto Rico Corp.

Branch

Marketing & Services

Salary currency

USD

Interview location

Puerto Rico

About us / company profile


Give your best to better energy and make the commitment with TotalEnergies. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture, and wide-ranging career development. Be part of the global team whose mission is already shared by 100,000 employees: to make energy better each and every day.




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