IT Support Assistant - Temporary Job at Safe Horizon
Summary:
Assist with system maintenance on desktop computers and laptops, upgrading anti-virus programs, and perform other routine tasks, as described below, in preparation for a rollout of over 150 new pc’s as well as a major upgrade to Windows 7 from an XP environment throughout the agency.
This position is a temporary assignment
Responsibilities:
- Install Anti-Virus Software
- Perform Manual Desktop/PC Maintenance (Instruction will be provided)
- Answer incoming helpdesk calls and create tickets
- Update Webhelpdesk tickets and escalate as required
- Image Computers, migrate user profiles
- Install Computers/Printers/Scanners or any other peripherals on site and remotely
- Perform other IT related activities as needed
Interacts with: All employees
Qualifications: High School diploma or equivalent
City wide travel: Yes
Note: Required training and meetings might not take place at the same location or borough of your regular work
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Vaccine Requirement:
Effective October 29, 2021, as a private contractor of The City of New York all Safe Horizon employees, interns and volunteers must provide proof of COVID-19 vaccination unless they have been granted a reasonable accommodation for religious or medical reasons.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
Hiring Range: 19.92 - 22.41 Hourly
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