IT Support Specialist Job at Mr. Plumber Indiana
Overview:
Come join one of the largest HVAC and plumbing companies in the entire Midwest. How did we get here in such a short period of time? We keep on growing because we only hire the best (that's YOU) and our clients love us for it! People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
THE BIG TASK
What’s In It For Me?
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about the company by visiting our website. We look forward to speaking with you soon!
EQUAL OPPORTUNITY EMPLOYER
IT Support Specialist
$17-$20/hr
Come join one of the largest HVAC and plumbing companies in the entire Midwest. How did we get here in such a short period of time? We keep on growing because we only hire the best (that's YOU) and our clients love us for it! People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
THE BIG TASK
The IT Support Specialist is responsible for all daily hardware and software support. The position will be responsible for the essential help desk duties, providing technical support and assistance to the field and office employees. This role will also involve managing the company owned mobile phone and tablet hardware and accounts. This role will also include working with the contracted network support, ensuring system availability.
What’s In It For Me?
- $17 - $20/hour
- Clearly Outlined Career Path
- Industry Leading Total Compensation Plans
- Medical (as low as $1), Dental and Vision Insurance
- Company Matched Health Savings Account and 401k Retirement Account
- Employee Personal Loan Program
- FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
- Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
- Six (6) Paid Company Holidays
- One (1) Paid Community Service Day
- Company Paid Personal Time Off (Up to 4 Weeks)
- Company Paid Other Time Off (Bereavement & Jury Duty)
- Employee Discount (45% OFF)
- Friends & Family Discount (30% OFF)
- Industry Leading Training Programs
- Additional Income Opportunities
- A place you LOVE to come to work each day and so much more!
What Will I Do?
- Promote our brand through adherence to WCA Group Core Values.
- Embrace and proactively seek out development opportunities through continued training (participation in all company-sponsored training classes) and one-on-one coaching.
- Supporting day-to-day technology operations for field technicians and office employees
- Build/Maintain company provided hardware (tablets, mobile phones, desktops)
- Assisting with network administration tasks (account password/security management)
- Clearly and courteously communicate with internal and external clients
- Procure/Manage company mobile phone and tablet hardware and accounts
- Provide network/server support, working with contracted network support provider
- Occasional travel to remote branches is required
Do I have What it Takes?
- High School Diploma
- Analytical skills
- Ability to diagnose and solve technical problems
- Minimum 1 years in IT support or help desk related role
Do you check the box for the above items? If so, you’ve found the right place to build upon your career.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about the company by visiting our website. We look forward to speaking with you soon!
EQUAL OPPORTUNITY EMPLOYER
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