Purpose

Perform miscellaneous job-related duties as assigned by the IT Director.

Key Responsibilities

Leadership and Direction

• Perform work under direct supervision of an experienced professional and follow established procedures and clearly defined processes.

At the Operational and Company Level

• Work closely with more senior staff members to learn and assist in Information Technology department.

Do the Work

• Set up and deploy computer equipment.
• Install software.
• Schedule hardware repairs with vendors.
• Maintain computer equipment inventory.
• Miscellaneous tasks as assigned.

Success Metrics and Competencies

Ideal candidate will consistently demonstrate…

• Ability to work both independently and within a team environment.
• Highly motivated and problem-solving attitude.
• Strong sense of urgency in responding to constituents.
• Effective verbal and written communication skills.
• Strong work ethic and commitment to quality.
• Self-reliance and ability to operate independently with limited direction.
• Effective working relationship with internal leaders and peers, as well as external clients.

Education, Work Experience, Licensure/Certifications, and Technical Requirements

• High School Diploma or GED.
• Successfully completed the A+ CompTIA Core series certification
• Minimum of one (1) year experience in a related field.
• Proven success troubleshooting general computer hardware.
• Ability to work effectively and communicate with employees of all levels both in person as well as on the telephone.
• Experience with Microsoft operating systems.
• Valid State Driver's License and ability to pass a motor vehicle check

Physical Demands and Working Environment

• Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic.
• Mobility around an office environment.
• Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Primarily local travel during the business day, although some out-of-the-area and overnight travel may be required according to the needs of the business.
• Occasional lifting or carrying up to 100 pounds.
• Occasional pushing or pulling up to 100 pounds.
• Occasional reaching outward or above shoulder.

Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice.

#LI-MA

Behaviors

• Team Player: Works well as a member of a group

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)