About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,000+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share in common, and the collaborative spirit we bring to the work we pursue together. SERVPRO HQ has been recognized by The Tennessean as a Top Workplace for the 4th consecutive year.

What we offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous vacation, paid time-off and paid holidays
• Paid parental leave
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development programs

Job Summary

The Franchise Auditor performs audits of franchise owners from start to finish, from selection of franchises audited to issuance of audit reports and collection of audit findings. In addition to performing audits of franchises, this position is responsible for reviewing other businesses owned by SERVPRO® franchise owners and personal accounts of SERVPRO® owners. The audits are performed primarily in order to determine if franchises are properly reporting and paying royalties. Auditors will provide recommendations to franchises regarding office procedures and bookkeeping.

You will

• Review of Franchises to select and schedule audits of those franchises determined to be at higher risk of incorrectly reporting sales.
• Complete in-house, resale, and voluntary audits on a timely basis.
• Review accounting records, including financial statements, bank statements, and tax returns to determine if transactions are properly recorded.
• Collect materials needed to complete audits and collection of audit monies due.
• Correspond with franchises and their office staff and accountants regarding:
  • Audit notifications
  • Information needed to complete audits.
  • Teaching proper posting of transactions.
  • Issuance of audit reports.
  • Collection of monies due.
• Verbal and written communication with franchises, distributors, other corporate departments, including our Legal, Credit, and Accounting Departments, and other parties including Executive management, as needed during audits.
• Preparation of status reports detailing audits and preparation of various other reports.
• Participation in special projects.

You have

• Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
• Must be able to interact verbally (sometimes in difficult situations) with franchise owners, franchise office staff, and franchise accountants as well as various Corporate staff.
• Must be detail oriented.
• Must be knowledgeable in Word, Excel, and QuickBooks.
• Ability to adapt to change quickly and multi-task. Several audits are in process at any given time.
• Must have initiative and perseverance. Must be able to confront and deal with auditees in difficult situations regarding unreported sales.
• Associates degree in Finance, Accounting, or Business-related field required.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.