Purpose

Scope of Work:

• Responsible for managing a portfolio of Central Maine Power’s largest and/or most politically sensitive commercial, industrial, and municipal customers.
• Participate in a leadership role with key businesses, civic, non-profit, and economic development organizations representing the company to build a strong company brand in the community.
• Influences and advises key customers on electrical related issues including, but not limited to account management, collections, products and services, and large project management.
• Responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers.
• Provides technical support and data analysis.
• Functions as team lead for various customer and internal projects and initiatives.
• Leads negotiations with customers on a variety of tariff, rate, and service issues.
• Supports company emergency restoration efforts in lead roles.
• Insures company and customer compliance from a policy, safety, and regulatory standpoint.
• Frequent interaction with internal and external Senior Leadership.

Responsibilities

Financial Responsibilities:

• Manage Spending
• Approximate Budget Responsibility
• Develop Budget
• Manage Spending
• Efficiency
• Create Revenue Enhancements
• Approximate Budget Responsibility

Competency Requirements:

It is preferred that for this job, the candidate fulfills the requirements in terms of levels indicated below.

1. Delivering for the Business:

• Global view of the Business - ADVANCED
• Achieving Results and Continuous Improvements - ADVANCED
• Initiative - ADVANCED
• Innovation & Creativity - ADVANCED

2. Global Relationships:

• Flexibility & Globalization - ADVANCED
• Customer Focus - EXPERT
• Communicating & Influencing - ADVANCED
• Team Work - ADVANCED

3. Managing People:

• Team Management - COMPETENT
• Developing Others - COMPETENT

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties.

Skills and Requirements

Education & Experience Required:

• Bachelor’s Degree with a minimum of 5 years’ relevant experience is preferred, or
• Associate’s Degree with 10 years’ relevant experience, or
• High School Diploma with 10 years’ relevant experience.
  • Relevant experience includes customer service, electric operations, business to business relationships, operations, public affairs, government affairs and/or communications.
  
  

Skills/Abilities:

Skills required or preferred:

• Skilled communicator with effective influencing skills.
• Ability to work to targets and tight deadlines.
• Confident decision maker.
• Strong customer service skills.
• Contract negotiation skills.
• Working knowledge of company tariffs.
• Accomplished in public speaking.
• Professional executive level account/portfolio management skills.
• Strong technical aptitude.
• Fluent in company computer applications-SAP/Microsoft Office Suite.

Abilities Required or Preferred:

• Able to work independently and in a team environment.
• Experience managing challenging customer situations.
• Independently solve complex problems applying math and technical knowledge.
• Ability to manage multiple and often changing priorities, including crisis management.
• Able to lead and guide complicated projects (project management).
• Must have flexibility to travel.

Competencies

Our Selection Process

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country