Key Holder (Part-time) Job at Wolford
- Job Summary
To promote sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledge
- Responsibilities:
Sales:
- Engage with clients to build sales on the sales floor
- Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
- Achieve given sales and KPI targets through initiating prose-selling and add-ons
- Maintain Client Book & actively gain new customers for database
Operations:
- Merchandise the boutique including window depos & in -Store visuals, ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines
- Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise
- Maintain all areas in pristine condition at all times including, shelves, modules floor cash
counter, dressing room, Stock room, etc.
- Take part in regular training & team meetings regarding product knowledge, customer service,
prorotions, and visual merchandising
- Handle the POS and cash system
- Maintain cash handling records, reports, and opening and closing procedures
- Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
- Handle product pricing, product reclamations, retums and/or exchanges and prepare the
necessary administrative reports
- Comply with all Wolford standards including Employee Handbook, Employee Dress Code, policies, Boutique Operations Manual and other corporate guidelines
- Safeguard company property and enforce loss prevention standards
- Key holding responsibilities
Black Out Dates: February 10th- 14th.
- Black Friday through New Year's Day annually. Seasonal locations black out periods may wary.
Job Type: Part-time
Pay: From $18.00 per hour
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Boston, MA 02116: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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