The Laundry Attendant is responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance, upkeep and cleanliness of all guest rooms, guest corridors and public areas. The primary responsibility is to follow the plans under their supervisor’s direction, provide cleaning services in accordance with the Health Department, hotel standards and our property standards, with the constant goal of exceeding our guests’ expectations. Must possess good communication skills, be responsive to guest needs, maintain uniform and behavior standards, and keep work areas, all equipment and guest areas in organized, clean, neat, visually appealing condition. This position is based out of the Legacy Resort Hotel and Spa in San Diego, CA. Must maintain confidentiality and be able to work the assigned schedule.

ESSENTIAL JOB FUNCTIONS:

• Maintains and services housekeeping equipment such as washers, dryers, room carts, vacuums as instructed by supervisor, following health and hotel standards.

• Understands operation of washing machines and dryers. Cleans dryer filter daily and maintains all equipment as trained.

• Removes and sorts dirty linens and towels from laundry carts; inspects dirty laundry for stains and tears before washing and drying; identifies and treats stains.

• Washes and dries all dirty linens, towels, rags, etc., as directed by management.

• Keeps laundry carts clean and free of debris. Maintains clean work area.

• Rotates linens in storerooms while also maintaining overall cleanliness of the laundry room.

• Folds all clean laundry and assists with linen inventory on a monthly basis as needed.

• Replenishes storeroom supplies while maintaining shelf organization in the storerooms.

• Removes trash and dirty linens from rooms and suites.

• Sweeps and vacuums rooms, hallways, stairwells and other public areas.

• Performs spot cleaning of walls, carpets, light fixtures, etc.

• Cleans furniture, elevators, glass, planters, etc., in public areas, such as hallways, lobby, pool and public restrooms.

• Delivers special request items such as cribs, fridges or rollaway beds to guest rooms.

• Picks up trash from parking lots, plaza, gardens and other areas of the campus.

• Stocks shelves and housekeeping carts with clean folded linens and other supplies.

• Removes trash and dirty linens from room attendant carts and re-stocks with supplies each shift.

• Stores room attendant carts properly at the end of each shift.

• Certain uniform components are issued by the hotel. Hotel issued items should be worn only during hotel shifts. The uniform should be maintained in good condition following proper laundering and care instructions. For safety purposes, non-slip shoes are required.

• Responds at all times, in a friendly helpful and courteous manner to guests, managers and fellow associates. Reports all guest issues and complaints in a timely manner to the manager on duty.

• Demonstrates attentiveness and responsiveness to guests needs, ensures follow-through and completion.

• Demonstrates excellent guest and team member relations at all times, with all departments.

• Demonstrates punctuality and excellent attendance in observing assigned work schedules.

• Learns to assist in other hotel work areas as instructed by supervisor and within the skill and ability of this position.

• Reports any maintenance needs to your supervisor to ensure that our facilities, furnishings and equipment are maintained in a "like new" condition.

• Completes all assigned rooms and suites in allotted time while meeting our standards of cleanliness.

• Demonstrates a working knowledge of all campus safety and security procedures, maintaining a secure and safe environment for employees and guests.

• Reports any unusual occurrences and/or requests in a timely manner to the manager on duty.

• Participates in training and meetings to: enhance skills and knowledge to become a more productive and effective team member and cross train in other areas as needed.

• Completes special projects and other responsibilities as assigned.

ADDITIONAL RESPONSIBILITIES:

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail — all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

EDUCATION AND EXPERIENCE:

High school diploma or general education diploma (GED) is desired, but not essential.

Prior housekeeping experience preferred

Job Type: Full-time

Pay: $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Ability to commute/relocate:

• San Diego, CA 92108: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Laundry: 1 year (Preferred)

Work Location: One location

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