Lead Contents Technician Job at ServiceMaster of Bel Air
We Are:
ServiceMaster of Bel Air is a 24-hour emergency service company certified in residential and commercial fire restoration, water removal and mold remediation. We serve Harford and Baltimore counties. We are looking for a Lead Technician with hustle, determination and drive to succeed.
You Are/Able to:
- An experienced Contents/Fire Restoration Technician
- Manage the customer and client experience
- Provide priority response to potential customers
- Ensure an accurate scope of work for projects
- Negotiate customer and/or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors and insurance representatives
- Available to be on call one week a month
- Able to lift 25-50 pounds regularly
You might also have:
- Experience in estimating and sketching
- IICRC Certifications
Your Responsibilities:
- Analyze a job and develop a plan to restore the location to a pre-loss condition
- Perform structural cleaning, pack out contents and remove any non-salvageable materials
- Utilize company software to document job tasks and progress
Benefits:
- Competitive pay and advancement opportunities
- Health, Dental & Vision Insurance
- 401k Retirement Account with Company Match & Paid Time Off
- On-call bonus, overtime pay
Requirements:
- Valid Drivers License and clean driving record
- Pass a background check, fit for duty physical and drug test
- Work well in a team environment and able to operate independently at times
- Excel in communication with customer and supervisors
Benefit Conditions:
- Waiting period may apply
This Company Describes Its Culture as:
- Competitive and growth-oriented
- Cooperative and collaborative
Pay Frequency:
- Bi weekly or Twice monthly
Typical end time:
- 4PM
Typical start time:
- 7:30AM
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Overtime
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Forest Hill, MD 21050: Reliably commute or planning to relocate before starting work (Required)
Experience:
- restoration: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
- IICRC Certification (Preferred)
Work Location: One location
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