LEAD, HOUSEKEEPER (FULL-TIME) Job at TouchPoint Support Services
TouchPoint Support Services Waco, TX 76712
From $17.50 an hour
- Location: Ascension Providence - 6901 Medical Parkway, Waco, TX 76702
- Schedule: Full-time schedule. 2:30pm - 7:30pm, days may vary. More details upon interview.
- Requirement: Previous leadership experience is preferred.
Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.
Essential Duties and Responsibilities:
- Provides quality service to customers by providing one-on-one attention to detail.
- Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
- Resolves internal/external guest complaints to ensure guest satisfaction.
- Documents call offs, and replaces for any shift.
- Coordinates assigned staff breaks.
- Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
- Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
- Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
- Inspects areas to confirm cleaning standards have been met.
- Assists staff to ensure highest standards of cleanliness and service.
- Conducts staff training as assigned.
- Contributes to the team; exhibits professionalism with customers, fellow employees and others.
- Performs other duties as assigned.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Housekeeping: 1 year (Preferred)
Work Location: In person
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