Who We Are:

Inland Group is a vertically integrated real estate developer, contractor, and owner of multifamily housing communities. Based in Spokane, WA, with properties across the United States, we have led with heart for the past 50 years. As an ownership group that is very involved in our properties, we have set ourselves apart as an industry leader who genuinely cares for our people and our product. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

The Position:

We are seeking a people-focused Leasing Consultant for our management company partner at our affordable community – Copper Mountain. Through relationship selling, the Leasing Consultant will help ensure the highest level of occupancy in the community. You will be responsible for building a strong rapport with our prospective and current residents.

· Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk-ins, and appointments.

· Listen with intent while gathering information from prospective residents to design an individualized experience for each tour that will best fit their needs.

· Provide meaningful and targeted follow-ups to potential residents.

· Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.

· Show available apartments with prospective residents and conduct move-in orientations with new residents.

· Support community by participating in resident-led events and activities; keep accurate records of resident/property activities.

· Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.

· Collaborate with Marketing and Sales to understand current marketing and sales programs while also keeping an active gauge on local competition and market conditions.

· Observe the condition of the grounds, buildings and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director.

· Comply with all company policies and procedures.

· Comply with all Fair Housing laws.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.

What We Are Seeking:

A relational and influential Leasing Consultant who can build strong rapport and effectively engage with prospective and current residents, while working cohesively with community team members.

· Must be a team player who takes a ‘we’ over ‘me’ approach to building and sustaining relationships with others.

· Must be determined, ambitious, and self-motivated.

· Excellent customer service and interpersonal skills.

· Preferred experience in residential property management, retail, sales, or customer service.

· Excellent communication skills; must be proficient in speaking, reading, and writing in English.

· Strong computer skills, including MS Office, Google-Suite, property management software (i.e., Yardi, On-Site), and CRM solutions.

· Willingness to work evenings and weekends as necessary.

· High School diploma or equivalency certificate.

· Valid driver’s license and insured, operable vehicle.

Physical Requirements:

· Sitting: 3-7 hours/day.

· Walking: 1-3 hours/day.

· Climbing: 0-3 hours/day, stairs.

· Lifting: 10-25 lbs. occasionally.

· Endurance: light to moderate energy.

· Manual Dexterity: frequent fine motor skills.

· Near Vision: minimal near vision.

Environmental and Safety Factors:

· Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.

· Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).

· Pace of Work: great, multi-tasking/pressure paced environment.

· Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.

We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• Under 1 year

Schedule:

• 8 hour shift
• Day shift
• On call
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Richland, WA 99352: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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