Leasing Consultant Job at MAA
The Regional Leasing Consultant reports to the Regional Vice President and rotates among multiple properties within a geographic territory to facilitate leasing operations and support the financial performance of apartment communities for MAA. Primary responsibilities include interacting with prospective residents, communicating the resident value of living in an MAA community, and securing lease agreements and renewals. The position may also assist with property marketing and other activities by applying experience in leasing and/or the multi-family housing industry.
The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Embracing opportunities
Doing the right thing at the right time for the right reasons
Duties and Responsibilities
Rotates among properties within a geographic territory to perform leasing of apartment units to prospective residents by communicating the value of residence at a MAA community. Provides additional leasing staffing coverage and support to designated properties as directed to achieve performance goals.
Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property. Meets with prospective residents and checks the availability of units based on preferences and budget.
Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities.
Notifies prospective resident of approval or disapproval. Assists qualified prospective residents with completing lease agreement and collects initial rent and deposit payments. Assists new residents with the move-in process.
Prepares and maintains a file for each resident according to policy and procedures.
Proactively contacts residents with expiring leases to propose renewals and close the renewal of the lease in advance of the lease expiration. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements.
Assists with marketing efforts in the community to promote positive awareness of MAA properties and increase traffic of prospective residents. Contacts prospective residents by phone to market MAA properties and schedule tours.
Receives and corresponds with residents regarding service or other needs. Prepares work orders for service and triages requests to staff members as appropriate. Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns.
Ensures adherence to MAA policies and safety rules; complies with MAA policies for reporting incidents.
Supports Open Arms and other initiatives that demonstrate and enhance MAA’s corporate culture.
Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.
Adheres to a varied work schedule, including weekends and some holidays, as required to facilitate leasing staff coverage and availability to current and prospective residents at properties as assigned.
Attends and participates in training programs and events which may require air travel.
Complies with all applicable federal, state, and local laws and regulations governing the real estate industry, multifamily housing, and leasing activities. Pursues, obtains and maintains applicable licenses and credentials as required.
Performs other related duties as assigned to meet the needs of the business.
Required Qualifications
High school diploma/GED and 4 years of experience in leasing, sales, and/or customer service required, or an equivalent combination of education and experience
Valid driver’s license from state of residence required
Preferred Qualifications
Bachelor’s degree with leasing experience strongly preferred
For South Carolina locations, Property Manager (PM) license by the South Carolina Real Estate Commission preferred.
Knowledge, Skills, and Abilities
Knowledge of leasing practices, terms and conditions
Flexibility and adaptability to rotate among different properties within a geographic territory to perform leasing functions
Ability to travel for rotational leasing assignments, training, meetings, and/or events
Sales knowledge, skills and abilities to sell products and services to new and existing customers
Customer service skills and conflict resolutions skills to overcome objections and resolve issues
Skill and ability to clearly and concisely communicate verbally and in writing
Organizational skills to maintain records and schedules
Knowledge of apartment management laws and regulations at the federal, state, and local levels
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint).
Ability to maintain confidentiality and maintain appropriate discretion
Physical and Environmental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 30 pounds.
This job operates in a professional office environment with occasional exposure to outside weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Location: MAA Willow Creek
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Embracing opportunities
Doing the right thing at the right time for the right reasons
Duties and Responsibilities
Rotates among properties within a geographic territory to perform leasing of apartment units to prospective residents by communicating the value of residence at a MAA community. Provides additional leasing staffing coverage and support to designated properties as directed to achieve performance goals.
Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property. Meets with prospective residents and checks the availability of units based on preferences and budget.
Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities.
Notifies prospective resident of approval or disapproval. Assists qualified prospective residents with completing lease agreement and collects initial rent and deposit payments. Assists new residents with the move-in process.
Prepares and maintains a file for each resident according to policy and procedures.
Proactively contacts residents with expiring leases to propose renewals and close the renewal of the lease in advance of the lease expiration. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements.
Assists with marketing efforts in the community to promote positive awareness of MAA properties and increase traffic of prospective residents. Contacts prospective residents by phone to market MAA properties and schedule tours.
Receives and corresponds with residents regarding service or other needs. Prepares work orders for service and triages requests to staff members as appropriate. Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns.
Ensures adherence to MAA policies and safety rules; complies with MAA policies for reporting incidents.
Supports Open Arms and other initiatives that demonstrate and enhance MAA’s corporate culture.
Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.
Adheres to a varied work schedule, including weekends and some holidays, as required to facilitate leasing staff coverage and availability to current and prospective residents at properties as assigned.
Attends and participates in training programs and events which may require air travel.
Complies with all applicable federal, state, and local laws and regulations governing the real estate industry, multifamily housing, and leasing activities. Pursues, obtains and maintains applicable licenses and credentials as required.
Performs other related duties as assigned to meet the needs of the business.
Required Qualifications
High school diploma/GED and 4 years of experience in leasing, sales, and/or customer service required, or an equivalent combination of education and experience
Valid driver’s license from state of residence required
Preferred Qualifications
Bachelor’s degree with leasing experience strongly preferred
For South Carolina locations, Property Manager (PM) license by the South Carolina Real Estate Commission preferred.
Knowledge, Skills, and Abilities
Knowledge of leasing practices, terms and conditions
Flexibility and adaptability to rotate among different properties within a geographic territory to perform leasing functions
Ability to travel for rotational leasing assignments, training, meetings, and/or events
Sales knowledge, skills and abilities to sell products and services to new and existing customers
Customer service skills and conflict resolutions skills to overcome objections and resolve issues
Skill and ability to clearly and concisely communicate verbally and in writing
Organizational skills to maintain records and schedules
Knowledge of apartment management laws and regulations at the federal, state, and local levels
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint).
Ability to maintain confidentiality and maintain appropriate discretion
Physical and Environmental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 30 pounds.
This job operates in a professional office environment with occasional exposure to outside weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Location: MAA Willow Creek
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.