Library Assistant Job at Wake Technical Community College
Hours: Monday - Thursday: 10:00 am - 7:00 pm and Fridays: 8:00 am - 5:00pm
This position assists in supporting and maintaining the daily functional library process of providing library services to all users.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
- Assists with the daily operations of the library including, but not limited to, assisting students, faculty and staff, providing technical assistance and processing materials
- Performs tasks related to interlibrary loan functions through Community College Libraries in North Carolina, including online searching, ordering, recordkeeping, and compilation of statistical reports, routing and returning inter-library loan materials from other libraries
Prepares, processes, and shelves or re-shelves as needed books, AV, serials and other materials on a daily basis
Provides high level of customer service, partnering with other library staff as needed to address exceptions and concerns
Knowledge, Skills & Abilities:
Ability to demonstrate excellent customer service skills
Ability to exhibit good interpersonal skills and work well with others
Intermediate skills with MS Office products, automated systems, and personal computer applications
Ability to demonstrate excellent written and verbal communication skills
Ability to demonstrate excellent analytical and problem solving skills
Ability to demonstrate excellent organizational skills
Ability to demonstrate accuracy in shelving and filing of library materials
Basic knowledge of standard interlibrary loan practices and functions in an online environment
Basic knowledge of the Library of Congress Classification System
Requirements:
High school diploma or equivalent
One year of experience working with the public in a library or office setting
Preferences:
Experience with Library of Congress Classification System
Experience with shelving and filing in a library setting
Experience with library operational activities including non-public service functions
Experience with standard interlibrary loan practices and functions in an online environment
Essential Personnel:
TBD
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