The Human Resources Manager is primarily responsible for performing all aspects of training and organizational development for the library. The Human Resources Manager must be prepared to work independently and collaboratively as part of a team in all aspects of human resources. The HR Manager supports the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.

• Identify training needs, recommending, and implementing solutions, evaluating, and measuring effectiveness through data analysis.

• Develop learning concepts, collaborate internally and externally to implement.

• Design and develop content and support tools for a variety of delivery platforms including but not limited to instructor-led, eLearning and self-paced web-based training.

• Work with managers to develop performance improvement measures and arrange training to help employees maintain and improve job skills.

• Plan and execute initiatives to implement and integrate a culture of learning.

• Facilitate virtual and in-person training.

• As assigned, conducts employee investigations, interviews, and develops recommendations in accordance with library policy.

• Participate in resolving operational or interpersonal concerns; participates in training, meetings, and on committees as assigned.

• Oversee employee labor laws and regulations to assure compliance.

• Assist in the development and implementation of personnel policies and procedures; prepares and maintains Personnel Policy Manual.

• Coordinate recruitment efforts for all exempt and non-exempt staff with Mecklenburg County partners.

• Facilitate new employee orientation/onboarding.

• Demonstrated ability to identify organizational strategies and solutions to business challenges.

• Supports the development and integration of human resource learning programs and employees to achieve strategic business goals and operational objectives.

• Partner with Library leaders in creating, coordinating, and delivering robust leadership development programs.

Experience:

Minimum of four (4) years of experience in training and/or organizational development with a minimum of two years of human resources generalist experience or related experience.

Education:

Bachelor’s degree in Business Administration, Human Resources, Instructional Design, Learning Management, or a related field.

Combination of relevant education and relevant experience accepted?:

• Annual Motor Vehicle Record (MVR) check required

• Learning management systems, and developing blended learning

• Comprehensive and thorough knowledge of federal, state, and local employment laws as they apply to public sector employers

• Principles and practices of human resources administration

• Excellent organizational skills with attention to detail

• Excellent time management skills with proven ability to meet deadlines

• Advanced analytical and communication skills (both verbal and written) to comprehend, interpret, and explain laws, rules, policies, and procedures to a diverse audience.

• Ability to handle multiple, competing priorities and work effectively under pressure to deliver results.

• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, or organizations to help achieve business goals

• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided

• Decision Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequence

• Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it

• Technical/professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence

• Demonstrates knowledge of adult learning principles and concepts, instructional design theory, and measurement and evaluation methods.

• Proficient in various computer applications including Microsoft Office Suite

• Intermediate in Microsoft Excel

• Proficient in various learning, development, and instructional design applications

Works in an office setting with moderate noise

Selection

This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.

No

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Mecklenburg County requires proof of COVID-19 vaccination as a condition of employment for any new Mecklenburg County employees.