University of Colorado | CU Anschutz Medical Campus

School of Medicine | Department of Medicine | Division of Infectious Disease

Official Title: Healthcare Entry Professional

Working Title: Linkage and Retention Coordinator – Infectious Disease Group Practice

Position #00804585 – Requisition #28354

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date. Information regarding this requirement, and exemptions can be found at:

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

• Anschutz Campus – Exemptions are allowed for medical or religious reasons.
• Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty, and staff of diverse backgrounds.

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.

The School of Medicine’s Department of Medicine, Division of Infectious Diseases has an opening for a full-time University Staff (unclassified) Healthcare Entry Professional (Linkage and Retention Coordinator) position.

Jobs in the Healthcare career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services, dealing with general, indirect patient care operations and management of healthcare services. Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines.

Professionals at the entry level are responsible for exercising discretion, analytical skill, personal accountability, and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field.

At the entry level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity.

This Healthcare Entry Professional is based in the Infectious Disease Group Practice (IDGP) at the University of Colorado Hospital. The IDGP is a busy, fast-paced adult clinic with a large patient population experiencing financial, mental health, substance, social and health related issues. The Healthcare Entry Professional will be operating as a Linkage and Retention Coordinator, overseeing the linkage and retention program by providing supportive services to facilitate linkage, access to, and retention in care for patients in the IDGP.

Examples of Duties Performed

• Provide case management and psychosocial support to patients in addressing identified barriers and obtaining needed services until successful linkage or reengagement in care
• Coordinate with care team members to identify patients who are at risk for or have fallen out of care and support their re-engagement
• Conduct an intake/psychosocial assessment to identify needs and barriers to care
• Support care coordination activities; including assisting patients with referrals to other support services; including social work, medical case management, mental health, substance use, and adherence counseling when appropriate
• Network with community agencies and organizations in order to establish referral linkages
• Primary lead on special HIV testing project with the University of Colorado Hospital emergency department to facilitate timely linkage to care services to the IDGP
• Primary lead on special retention project with University of Colorado Hospital inpatient services
• Work as part of the multidisciplinary patient support and engagement in care teams; including participating in team meetings
• Properly document all linkage and retention in care activities

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Minimum Qualifications

• A bachelor’s degree in health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
  • Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Professional experience working in medical setting.
• Professional experience working with the LGBTQ population.
• Experience with electronic data capture systems (e.g., EMR or EHR and data management systems).
• 2 or more years of related professional level experience that includes case management.

Competencies; Knowledge, Skills, and Abilities

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.

Salary and Benefits

The salary range (or hiring range) for this position has been established at $51,378 to $65,353.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits:

Total Compensation Calculator:

Diversity and Equity

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.