JOB TITLE: Loan Officer Assistant

Entity (SFG SCB): SCB

Job Classification: Non-Exempt, Full-Time

Department: Loan Department

Reports to: Vice President of Commercial Loan Administration

Education requirements:

• Associate’s Degree or equivalent related work experience.

Experience or Skill requirements:

• Two years prior loan documentation experience preferred.

• Microsoft Office experience required, including Word, Excel, and Outlook.

• Excellent customer service skills required.

• High level of professionalism in written and verbal communication.

Duties:

• Enter and complete loan data and prepare loan documents.

• Assemble and verify accuracy of loan documents by using a checklist.

• Ensure loan files contain the applicable forms, documentation, proper signatures, dates and other relevant information by using a checklist.

• Responsible for disbursement of loan proceeds before file is sent to Loan Processing. Send payoffs to the appropriate location – cut checks for attorney, appraiser, etc., - Prepare all tickets and record on the checklist.

• Process loan wires through the wire system.

• Scan all loan items, loans, extensions, correspondence, appraisals, etc. into loan file.

• Forward all applicable original loan documents for storage in the collateral vault.

• Forward the loan file to the Loan Processing Department by set guidelines.

• Provide administrative assistance to the Loan Officer. Take and relay messages, schedule and maintain the Loan Officer’s appointments/meetings, answer routine inquiries, and exchange factual information.

• Perform various clerical duties including filing, faxing, photocopying and word processing.

• Prepare a variety of letters and forms utilized within the Loan Department.

• Assist in answering phones or waiting on customers in the Loan Reception area, if applicable.

• Contact and maintain regular contact with bank customers, community partners and other outside sources to obtain necessary information.

• Resolve customer problems and follow up on details to resolve the matter.

• Review the status of pending loans and follows-up for a timely completion.

• Review tracking reports provided by the Loan Processing department to ensure errors are resolved in a timely manner and in accordance with policy and procedures.

• Work with Loan Review department to ensure exceptions are resolved in a timely manner.

• Cross-market financial products and services as well as make referrals to Summit Mortgages, Summit Insurance, Summit Financial Services and retail operations.

• Understand applicable legal and regulatory matters directly related to loan documentation and lien perfection.

• Stay abreast of current developments in loan policy and procedures through reading, research and formal education.

• Other duties as assigned.

Relationships

The Loan Officer Assistant will be responsible to the assigned Loan Officer(s), will back up and interact with other Loan Officer Assistants, and will collaborate with team members within the following departments:

The Loan Officer Assistant will maintain a working relationship with outside entities including county, state, and federal government agencies, insurance agencies, etc.

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Salary Information: Hourly rate varies, based on experience.