Loan Processor
Hourly rate: $21
Miami, FL

Job Description
ttg has been engaged by a prestigious financial institution company to find their next Loan Processor

As the Loan Processor, you will provide quality service to our members. You will assist and provide solutions to all member account-related needs. You will be the high contact person using your ability and effective communicational skills with prospective and current members and to represent the company in a positive and professional manner. You will actively load loan applications and disburse loans to existing members. You will protect our member’s financial needs by cross-selling insurance protection products (i.e., Mechanical Repair Coverage, GAP, Life, Disability Protection, and ancillary Products).

Essential Job Duties and Responsibilities:
 Excellent communication and organizational skills.
 Proficient knowledge of PC applications, including but not limited to Microsoft Office (Excel, Word, and Outlook).
 Must be highly motivated, flexible, and organized while being able to handle multiple projects and tasks.
 Must have a thorough understanding of credit bank operations and all necessary credit union regulations.
 Must be detailed oriented and display excellent mathematical skills.
 Excellent telephone etiquette.
 Must have a sales and service oriented mentality with a proven track record in these areas.
 Flexible schedule to include Saturday hours.
 Communicates with member and/or nonmember in a professional, friendly, and efficient manner through either in-bound or outbound calls.
 Provides excellent member service to current and potential members.
 Possess a thorough knowledge of our client’s products, services, policies, and procedures (how credit works).
 Actively answer any questions pertaining to loans, load loan requests, actively cross sell new loans and disburse loans.
 Effectively cross-sell credit union products and services including payment protection on loans (i.e. Mechanical Breakdown Protection, GAP, Life, and Disability Protection)
 Ability to provide the product or service in the member or potential member's needs.
 Ability to meet or exceed set goals for GAP, Mechanical Breakdown Protection, Life and Disability Protection.
 Participates in helping to regularly meet or exceed established loan production goals as established by Senior Management and/or Director of Electronic Services.
 Regularly meets or exceed established individual productivity goals that include but are not limited to the number of calls answered and average time in not ready status.
 Complies with all Bank Secrecy Act (BSA) regulations and standards.
 Completes special projects and tasks as assigned.
 Perform all other related duties as required.

Basic Qualifications (Required Skills and Experience)
 At least 1-3 years of related experience and/or training in a bank/credit union call center/branch environment.
 Must have knowledge of credit union policies, procedures, regulations, and industry practices.
 Fluent in the Spanish Language is desired.

Typical Education:
 Education: High School Diploma.

At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.

##INDR

#Finance

##INDR

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Doral, FL: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide your EMAIL address
• Do you have experience and/or training in a bank/credit union call center/branch environment? If so, How many years?

Language:

• Spanish (Required)

Work Location: One location

Please Note :
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