Logistics Account Manager Job at Jack Cooper Transport
CT Services is looking for a forward-thinking individual who enjoys working in fast-paced, collaborative environments that has a sales & operations background.
Job Purpose:
The Account Manager will be responsible for a portfolio of our business-to-business customers. This role is to retain top customers and nurture those key relationships over time. Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. This requires a high level of accuracy and attention to detail. The position requires excellent communication skills, superior customer service, effective and honest communication with customers, problem solving, and a positive attitude.
The Account manager will seek out new opportunities while providing the best transportation solutions to our customers. This is accomplished primarily through internet and phone sales in an office setting.
Job Duties:
- Cultivating strong customer relationships to maintain both existing business and acquire new customers.
- Daily communication with customers regarding both current and new transportation needs.
- Quote and negotiate with customers to win transportation business within the company’s requirements and service offerings
- Ability to build rapport with key contacts within account
- Ensure process alignment between CT Services and its customers
- Quarterback between operations and the client
- Manage customer pricing agreements and timing expectations to ensure a positive result for both the company and customer
- Utilize TMS for entry of all sales orders with attention to detail and accuracy
- Manage all day-to-day client resolutions
- Provide administrative support, create reports as necessary
Qualifications:
- College degree or one year of Sales experience
- Knowledge of office management systems and procedures, with intermediate computer skills
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Experience:
- Auto Transportation Logistics: 3 years (Preferred)
- Carriers Management: 3 years (Preferred)
- Direct sales: 3 years (Preferred)
Work Location: One location
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