• Install, maintain/repair, remove, rearrange, program, test and troubleshoot low voltage fiber/copper for residential and commercial buildings.
• Complete various splicing connections on new and existing cable, fiber, and low voltage wire. Attach/detach various kinds of hardware to wires and cables. This includes cabling various electronic components (e.g., routers, computers, TVs, stereo systems and home entertainment systems) and installing/maintaining/repairing inside wiring and jacks.
• Utilizes hand tools, power tools and specialty tools, including test equipment (i.e., AIM, Supper Buddy, VFL, ONX, OTDR) and/or laptop computer to install or repair and confirm product/service functioning properly, to troubleshoot and take appropriate action, and/or to coordinate repair and service.
• Read and interpret customer work orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc., and perform specified work.
• Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.
• Interact with customers professionally and courteously via telephone and on the premises. Review and discuss work order requirements with customers, evaluating customers’ needs in addition to recognizing and suggesting additional/alternative services as appropriate.
• Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.
• Uses laptop for various purposes, including but not limited to: checking email, reviewing ticket or circuit information, running test routines.

Work Environment:

• Must work varying shifts and hours including possible mandatory overtime, weekends and holidays.
• May be assigned to work out of town for varying lengths of time.
• Requires a valid state driver’s license and a satisfactory driving record.
• May climb and work at elevations (e.g., from ladders, poles) exceeding 18 feet.
• When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
• May work in confined spaces (e.g., attics, crawl spaces).
• May perform strenuous physical activities including, but not limited to lifting objects weighing over 75 pounds.
• May perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).

Education/experience:

• High school diploma
• Some experience needed