About us

Established in 1970, Mid Continent Management is a people-centered management company. We specialize in providing full-service, professional apartment, townhome, condominium, and commercial property management throughout the Twin Cities seven-county metro and greater Minnesota. We take pride in our outstanding team of seasoned industry professionals who are passionate about managing all aspects of multi-family and commercial properties for maximum occupancy and financial growth.

At Mid Continent Management, our core values convey how we collectively, “Make it an MCMC kind of day.” We model our core values through the following actions:

• I choose my attitude, staying positive, passionate, professional, and proud.
• I always do the right thing, even when it is difficult.
• I build lasting relationships, both personally and professionally.
• I embrace opportunities to nurture my personal & professional growth.
• I deliver unparalleled service and empower others to do the same.
• I express appreciation and gratitude to others.
• I communicate respectfully, remaining open to different points of view.
• I am a problem solver, using creativity, collaboration, and initiative to proactively prevent or promptly resolve issues.
• I work hard, am accountable for my actions, and meet my obligations.
• I am leader, setting the example for others.
• I work hard, am accountable for my actions, and meet my obligations.
• I am leader, setting the example for others.

Want to take your career to the next level? Would you like to work for an industry leader with 50+ years’ property management experience? If so, Mid Continent Management is seeking a full-time Maintenance Technician to work with our property staff at a busy portfolio of communities located in Vadnais Heights, MN and surrounding suburbs.

SUMMARY: This position is responsible for day-to-day repairs and preventative maintenance of the interior and exterior areas of Mid Continent Management’s portfolio of multi-family and commercial properties to ensure a safe and comfortable environment for the residents/tenants while assuring the integrity of the real estate to achieve client investment objectives.

ESSENTIAL RESPONSIBILITIES:

Maintenance Duties

• Performs heating, ventilation, and air conditioning (HVAC) system (e.g., boilers, furnaces, air conditioners) installations, repairs, and maintenance.
• Performs plumbing fixture (e.g., toilets, faucets, water softeners) installations, repairs, and maintenance.
• Performs electrical systems (e.g., lighting, fans, call boxes) installations, repairs, and maintenance.
• Performs appliance (e.g., refrigerators, disposals, dishwashers) installations, repairs, and maintenance.
• Performs carpentry (e.g., cabinets, doors, trim, drywall) and miscellaneous (e.g., locks, painting, staining, windows, wallpaper) installations, repairs, and maintenance.
• Conducts periodic quality checks on equipment and systems to ensure proper functionality.
• Works with pool monitors to test, log, and manage chemical balance in indoor and outdoor pools and whirlpools.
• Works on-call evenings and weekends on a rotational basis to handle after-hours emergency maintenance requests in a time-sensitive manner.

Unit Turnover Duties

• Ensures completion of unit turnover maintenance within the timeline directed by management.
• Assists the Community Manager with unit inspections.

Administrative and General Duties

• Enters work orders and related notes into the project management software (i.e. Rent Manager 12).
• Periodically runs routine errands to purchase supplies and equipment.
• Maintains maintenance equipment and supply inventories.
• Maintains clean, orderly, and functional boiler rooms, storage rooms, maintenance workshops, and company provided maintenance vehicles.
• Complies with all safety program requirements and either resolves or notifies management of any safety concerns; works to promote safety in the workplace.
• Promptly reports to management any hazardous work conditions, property liability concerns, or illegal activity occurring at a Mid Continent owned or managed location as soon as practicable after it becomes known.
• Complies with all federal, state, and local Fair Housing laws.
• Attends relevant training courses to improve skills and to ensure all required certifications are current.
• Represents Mid Continent Management in a professional manner at meetings, training seminars, conferences, and industry events.

Back-Up Duties

• Assists management with maintenance staff training initiatives.
• Assists caretakers and groundskeepers to ensure the clean and tidy appearance of the property.
• Assists snow removal technicians to ensure that sidewalks are cleared of snow and pathways are salted as needed by 7:00 AM.
• Assumes Snow Removal Technician’s duties/authority in their absence in accordance with organization and community guidelines.
• Assumes Pool Monitor’s duties/authority in their absence in accordance with company and community guidelines.

NON-ESSENTIAL RESPONSIBILITIES:

• Performs other maintenance, caretaking, groundskeeping, and administrative duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS AND REQUIREMENTS:

• One-year certificate from college or technical school, two to three years related experience, or equivalent combination of education and experience.
• Valid Minnesota driver’s license and proof of current liability insurance coverage required.
• Current Special Engineer Boiler License or higher required.
• Current Certified Pool Operator (CPO) License required.
• Environmental Protection Agency (EPA) Universal Certification preferred.
• Computer skills: Internet Software (Chrome); Project Management Software (Rent Manager 12); Electronic Mail Software (Outlook).
• Experience performing maintenance of residential units and buildings.
• Possession an operable vehicle required to run errands and perform other remote tasks.
• Provides own hand tools required.
• Availability to work on first and last day of each month required.
• Availability to work on-call evenings and weekends on a rotational basis required.
• As a condition of employment, employee must successfully complete a background investigation.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Advanced understanding of general maintenance procedures and techniques, especially regarding electrical and plumbing systems required.
• Possess working knowledge of and ability to follow procedures for installing, testing, operating, and repairing HVAC systems and appliances.
• Ability to troubleshoot and problem-solve maintenance issues (e.g., electric, plumbing, appliances, unit maintenance and repair, HVAC systems).
• Comprehensive understanding of Fair Housing laws or ability to obtain this knowledge required.
• Ability to promptly obtain a comprehensive understanding of the Mid Continent Management Employee Handbook.
• Effective communication and interpersonal skills to provide customer service in a friendly, positive, and courteous manner to a diverse group of residents.
• Ability to work collaboratively with management, vendors, and staff on assigned projects.
• Highly organized and detail-oriented in maintaining buildings, grounds, and units.
• Possesses a strong work ethic, including punctuality, reliability, and flexibility to respond to emergencies and time-sensitive projects effectively and efficiently.
• Takes initiative and can multi-task, independently plan, and prioritize long list of daily work activities to meet tight deadlines while under pressure in a fast paced environment.
• Understands and applies Occupational Safety and Health Administration (OSHA) guidelines and other safety techniques and requirements while using chemicals, power tools, hand tools, and equipment.
• Able to read, understand and follow directions for safe operation, maintenance, and repair of equipment and for safe handling and storage of chemicals.
• Attends relevant training courses to improve skills and to ensure all required certifications are current.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

PHYSICAL DEMANDS:

• Continually required to stand and walk throughout the workday both indoors and outdoors in all weather conditions and on various outdoor terrains.
• Occasionally required to sit to perform administrative tasks and must be able to get up and down from the floor/ground to perform various maintenance tasks.
• Continually required to utilize hand and finger dexterity, motor skills, and grasping/clenching for use of tools, cleaning items, and maintenance equipment and in performing most maintenance activities.
• Continually required to reach, and extend arms while performing varied work activities, including holding items weighing up to 30 pounds.
• Continually required to transport, push, and use heavier vibrating equipment (e.g., sanders, saws, vacuums, snow blowers, lawn mowers) for up to long periods of time, (i.e. one or more hours) for maintenance responsibilities and periodic caretaking and groundskeeping activities.
• Continually required to carry work-related items (e.g., ladders, large and small tools, cleaning supplies) weighing up to 50 pounds for long distances, (i.e. 100 feet or more).
• Frequently required to climb when ascending stairs and ladders.
• Continually required to balance when carrying items or performing work tasks requiring two hands.
• Continually required to bend, stoop, kneel, or crawl when performing maintenance responsibilities (e.g., repairs inside cabinets and appliances) and when picking up items from the floor or ground.
• Frequently required to talk or hear to communicate with colleagues, owners, prospects, residents, and vendors to effectively exchange accurate information.
• Occasionally required to smell, such as when identifying foul odors.
• Occasionally works in high, precarious places, using an appropriate ladder or step stool when making repairs in elevated areas, such as rooftops, building exterior walls, tops of cabinets, appliances, closet shelves, light fixtures, windows, light fixtures or fire alarms.
• The employee must a) occasionally lift, push, and/or move up to 350 pounds with assistance, b) frequently lift, push, and/or move up to 80 pounds independently, and c) continually lift, push, and/or move up to 20 pounds independently. Lifts small and large objects from all levels (i.e. from floor to various heights up to ceiling).
• Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

TOOLS AND EQUIPMENT USAGE:

• Continuous use of standard tools (e.g., ladder, scraper, utility knife, screwdriver, crescent wrench, pliers, paint brush).
• Frequent use of housekeeping tools and chemicals (e.g., broom, mop, scrub brush, vacuum).
• Frequent use of lawn care tools and chemicals (e.g., lawn mower, edger, trimmer, rake, garden hand tools).
• Frequent use of power tools (e.g., drill, sander, chainsaw).
• Frequent use of protective equipment and gear (e.g. goggles, back brace, knee pads) while performing job duties.
• Occasional use of electric tools (e.g., A/C gauge, HVAC stick meter).
• Occasional use of seasonal equipment and chemicals (e.g., snow blower, leaf blower, deicer, shovels, salt/sand dispensers).

WORK ENVIRONMENT:

• Continually exposed to varying, occasionally extreme, outside weather conditions and temperatures for long periods of time (i.e. one or more hours) to perform exterior maintenance responsibilities.
• Occasionally exposed to wet and/or humid conditions (non-weather), such as completing repairs in wet or flooded areas or when making repairs to the pool, whirlpools, or saunas.
• Occasionally exposed to extreme heat or cold (non-weather), such as when making repairs in areas where HVAC system is not functioning.
• Occasionally works near moving mechanical parts.
• Frequently works around fumes, airborne particles, or toxic chemicals, such as cleansers, paint, solvents, and lubricants.
• While performing the duties of this job, the noise level in the work environment is usually quiet to moderate, with occasional loud periods, such as when power tools, landscaping equipment, or snow removal equipment is used.
• Frequent exposed to work interruptions, the need to react to emergency situations, and potentially challenging customer service situations.

Competitive pay commensurate with experience.

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Application Question(s):

• Are you available to work on the first and last day of each month?
• Do you have an operable vehicle?

Education:

• High school or equivalent (Required)

Experience:

• Property maintenance: 2 years (Required)

License/Certification:

• Minnesota Driver's License (Required)
• Special Engineer Boiler License (Preferred)
• Certified Pool Operator (Preferred)
• EPA Certification (Preferred)
• Auto Insurance (Required)

Work Location: One location

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