Maitre’D Job at Bonura hospitality
The Maitre’ D is the person primarily in charge of FOH operations during the execution of any event. The Maitre’ D is not a working server but is the manager of the team responsible for assuring the guests of honor and close family are well taken care of throughout the event. Final accountability for all FOH steps of service and quality control rests on the Maitre’ D. Must be professional, polite, and reliable.
We Believe in Creating Flawless Events
Known as the premier Hudson River Valley Wedding Venues, The Grandview is one of Poughkeepsie’s top luxury wedding venues. Our all inclusive wedding packages are fully customizable so you get exactly what you want for your stress free wedding. We consult with you every step of the way to create memories beyond what you could have ever imagined. Our unique space offers two exclusive wedding reception spaces with a panoramic view of the Hudson River. Our Grand Ballroom is perfect for a luxuriously fun wedding reception or if you are looking for an outdoor tent wedding, then look no further than our outdoor ballroom overlooking the Mid-Hudson Bridge.
JOB DESCRIPTION
Essential Job Functions
- Constant communication with the Head Server, Captain throughout the event
- Communicate issues with room set-up to Set-Up and Cleaning Manager and/or Operations Manager
- Serve food and/or beverages to guests of honor when the head table server is occupied; prepare and serve specialty dishes at tables as required.
- Adhere to company policy and State and Federal regulations regarding service of alcohol, including taking all steps necessary to ensure the proper age of all persons consuming alcohol served on premises and refusing to serve any person who appears to be intoxicated or, in the bartender’s or Manager on Duty’s best judgment, might become intoxicated by consumption of additional alcohol
- Follow Food Safety, Health Department, and ServeSafe standards
- Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
- Maintain professional facility image including cleanliness, proper uniforms, and appearance standards
- Work to resolve any guest complaints with urgency
- Maitre d will be responsible for closing the building at the conclusion of scheduled shift
Requirements
- Must be at least 18 years of age
- A high school diploma or equivalent preferred
- At least one (1) year of experience in high volume atmosphere
- Able to stand and exert well-paced mobility in limited space for up to four (4) hours
- Able to understand and respond to employee and guest verbal requests and visual cues in a loud and extremely busy environment
- Demonstrate courtesy and guest focus
Primary duties represented, but other duties may be assigned.
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