SUMMARY:

• Operations Manager needs to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs.
• Required to manage (in partnership with the wider team) multiple product lines to deliver customer expectations.
• Manage, inspire and motivate a number of Operation Managers to ensure operational excellence, high employee engagement and efficiency improvement is achieved.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for the operations lead of a group of Operations Managers or technicians for the delivery of the overall operational metrics & sales targets of a Business Unit

• To proactively maintain regular communications with management of other departments in line with the senior leadership’s expectations.
• Ensure delivery of company’s Operations KPI and PIs targets including On-time-Delivery, Utilizations and Efficiency
• Responsible for the development of the technicians’ talent pool by optimizing the skills of the existing team, in partnership with HR to attract external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is recognized
• The continuous identification implementation of operational best practice through interaction with the wider team.
• Motivate and effectively performance manage Operations Managers within the account to ensure delivery of overall Sales targets.
• Selecting, effectively managing and coaching Operations Managers
• Execute a well-defined Communication and Engagement model in place to ensure all of their teams understand the performance of our business and also that they understand the needs of their teams
• Ability to demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
• Excellent leadership, people management, communication and influencing skills at a senior level
• Ability to build and maintain strong cross-functional relationships
• Ability to demonstrate been able to translate business strategy into day-to-day delivery
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts
• Ability to manage and influence key stakeholders

QUALIFICATIONS:

Proven work experience as Operations Manager or similar role

• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills

EDUCATION and/or EXPERIENCE:

Bachelor's degree

• A minimum of 10 years of experience directly related to the duties and responsibilities specified

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program

Schedule:

• 4x10

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• South El Monte, CA 91733: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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