Incumbent must achieve the following outcomes with or without reasonable accommodation:

• Trains and supervises the training of office clerks on processing incident reports by ensuring complete and correct criminal codes and state statutes are identified.
• Trains and supervises office clerks to process payroll records including overtime, comp-time, absentees and leave slips.
• Prepares assignments for office clerks.
• Maintains office clerk leave records.
• Performs office clerk performance evaluations.
• Trains and supervises the training of new office clerks.
• Handles complaints involving office clerk personnel.
• Maintains department personnel records.
• Manages and supervises the processing of all department applicants, new hires, resignation/terminates. Oversees that all personnel folders are updated regularly
• Manages department budget, including entering and receiving all requisitions, managing multiple accounts, manages all department credit cards and monitors their use
• Prepares department budget report and presents findings monthly to director, alarm tech supervisor, and other personnel.
• Maintains and supervises the maintenance of incident reports.
• Prepares an annual audit of the incident report filing system and checks to make sure all reports are accounted for.
• Maintains status reports on district alarms
• Maintains a liaison with other APS departments, APO, BCSO, the FBI and any other agencies as required.
• Maintains inventory and records on department equipment and supplies.
• Issues department equipment and supplies.
• Maintains schedule of department conference room
• Assists all department personnel with paper work and computer system procedures
• Develops, maintains, and supervises the development of all necessary files and filing system as required
• Maintains calendar and appointment schedules as necessary for various team members.
• Handles routine paperwork by sorting, routing, gathering signatures and follows through on various dispositions
• Provides substitute coverage for office clerks as needed.
• Arranges, attends, and participates in department meetings and safety presentations on an ongoing basis
• Manages the Background/Fingerprinting Department.
• Performs Special Projects and serves on various committees as assigned by supervisor.
• Monitors the process the department uses for providing background clearances..
• Determines the need for equipment and supplies for the departments and supervises purchases.
• Compiles operational statistics and gathers such other data that may be required, and provides information as needed to appropriate parties.
• Establishes communication with and serves as a liaison to District personnel, community agencies and the community-at-large regarding the departments.

• Represents District at the State Department of Public Safety with regards to background issues.
• Develops, implements, revises and maintains policies and procedures.
• Interviews, selects, trains, supervises, and evaluates assigned staff.
• Supervises the maintenance of background check records.
• Supervises the use, maintenance of all applicable technology systems to support unit.
• Reviews and updates processing procedures periodically ensuring compliance with all regulations.
• Supervises the background investigations for prospective employees as required by State statute.
• Supervises the background investigations for prospective school volunteers.
• Works with applicants to collect data on background issues to facilitate employment or denial thereof.
• Facilitates and chairs the Background Review Committee.
• Serves as contact and liaison for the background clearances subsidized by outside agencies (i.e. the City of Albuquerque).
• Directs and organizes group processing of new employees to facilitate effective processes along with Project Manager: training.
• Conducts, researches, analyzes, and interprets the criminal history reports on all customers.
• Scans fingerprints into and submits required documentation to the computer-based data information system to insure timely and accurate results.
• Provides documentation as needed to the State Ethics Board.
• Follows through with verbal and/or written communication to assure applicants are notified of status.
• Assists in investigations with the FBI regarding missing reports.
• Responsible for the security, maintenance, and replacement of state owned equipment.
• Responsible for the billing, collection of, and accounting for fees for outside "non-payment" agencies.
• Utilizes various technological systems and critical thinking skills to determine/clarify status of background file.
• Develops and maintains files for tracking following established procedures.
• Purges files as appropriate following established procedures.

  Handles internal and external telecommunications by receiving and relaying calls and answering routine inquiries. Maintains data entry and quality control measures to verify accuracy of results.

  Enters all required information into the HR/Pay system ensuring accuracy and timeliness.

• Conducts criminal history checks on volunteers and student teachers providing necessary documentation of a clearance. Follows through with Principals to insure that volunteers and student teachers have appropriate documentation.

• Collects fees for services and maintains fiscal accountability records.

• Maintains thorough and accurate confidential records and reports.

  Provides substitute coverage for other personnel as needed or requested by the immediate supervisor or designee.