Market CSR - Miami (Pinecrest) Job at BankUnited
SUMMARY: This position is responsible for providing Teller and Branch Sales Representative support in a prompt and courteous manner. Market CSRs are assigned to high volume branches, may be assigned to multiple "home" branches, and will be dispatched to cover other branches, as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Perform Teller functions: accurately process currency, deposits, withdrawals, and loan payments.
- Balance daily cash fund. Complete over/short adjustments and send totals to Operations.
- Sell official instruments, including cashier's checks, traveler's checks, and money orders.
- Open checking, savings, CD and IRA accounts; identify customer needs and explain bank products and services.
- Refer business to other lines of business like Residential Lending.
- Provide maintenance for customer accounts: research and resolve customer questions and/or concerns in a prompt and courteous manner.
- Make consumer loan and mortgage loan referrals to appropriate personnel.
- Perform various lending assistant functions such as answer customer inquiries and take credit applications.
- Adhere to all current policies, procedures, and audit requirements. Maintains prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure.
- Willingness to travel and work at various branches throughout the region.
- Ability to adapt to a variety of work environments.
- Understanding and adherence to all bank policy and procedures related to both Teller and BSR functions.
- Provide coverage for multiple branches as per the request of their direct supervisor in the case of staff shortages/vacations.
- Attend work on a regular basis, on time, and withstand varying degrees of stress.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
EDUCATION
HS Diplomaor general education degree (GED) required
EXPERIENCE
- A minimum of 2-5 years job experience as a Teller/Senior Teller or demonstrated ability in operations area related to Bank or retail operations
- Prior customer service experience
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
- Strong knowledge of competition and product knowledge needed.
- Good PC, teller machine, and 10-key calculator skills.
#GoForMore
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.