Job Description:
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Master Data Specialist - Customer Enterprise Data - Remote
We have an exciting opportunity on our Enterprise Data Team as a Master Data Specialist - Customer Enterprise Data! This role will be responsible for handling and organizing large amounts of Enterprise Customer data in our new MDM tool, Reltio. This position will help design best practices in usage and create standard operating procedures. You will be tasked with analyzing the data to draw conclusions about the data such as matching, merging and survivorship of various customer records. We are looking for someone who is creative in the way they solve problems, focuses not just on the data, but on adding true business value, creates strong partnerships with various partners and takes ownership of their work.
You will support operations by monitoring and cleansing Enterprise Customer data, key data, and Enterprise Customer data relationships within the organization. This could include:
- Identifying trends and patterns and making recommendations on how best to use data moving forward
- Ensuring Enterprise customer data integrity in key ERP systems as well as maintaining the processes to support the data quality
- Identifying areas for data quality improvements and help to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.
Responsibilities:
- Research, validate, and standardize data to support Enterprise customer needs and company growth objectives
- Analyze data to identify patterns and trends that may indicate problems with existing process or opportunities for improvements
- Communicate internally and with third parties to provide feedback & recommend business process changes
- Take ownership of issues and follow through to ensure issues are resolved in a timely and accurate manner.
- Build and maintain close working relationships with operations, governance, and the business
- Apply critical thinking in reviewing vendor/third-party provided data in various formats for accuracy
- Understand internal and external customer data needs and expectations for information
- Ensure data collected supports the needs of business partners
- Perform recurring and ad hoc audits to ensure enrichment of key data gaps and to support online presentation
- Call out data quality issues to the Data Stewards.
Qualifications:
- Bachelor's degree in a business field or equivalent work experience required
- Minimum of 2 years’ experience working with/manipulating data required
- Proficiency in Excel required
- Demonstrated ability to complete established goals with limited mentorship
- Keen attention to detail
- Strong verbal and written communication skills
- Exhibits awareness of data governance/management concepts
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
#LI-REMOTE
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer
F/M/Disability/Vet/Sexual
Orientation/Gender
Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
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