Agency Mission

“InterFaith Works affirms the dignity of each person and every faith community, promotes racial justice and religious equity, and builds relationships and understanding among us.”

Agency Vision Statement

“InterFaith Works builds bridges of understanding to affirm the dignity of all people in Central New York. Working with the different faith communities and the diversity of the region’s people, we address deeply embedded social divisions. Informed and influenced by the values and ethics of the faith traditions, we work with the community to find common ground on its issues. Using the tools of interfaith and cross-cultural dialogue, we create life-changing experiences that lead to actions for the creation of a more equitable and loving community.”

Center for New Americans Description

Annually, InterFaith Works settles 400-600 refugees who arrive from areas of conflict around the world that have resulted in refugees or asylees. The agency meets them at the airport, arranges for an affordable, furnished apartment, and assists with medical and social services, English language skills, school enrollment, and employment.

Position Summary:

Assist refugee clients in job preparation and in finding and retaining employment. Work with a variety of funding sources and requirements. Candidate should be committed to helping refugees make good lives for themselves and their families in the US. Provide direct service to Match Grant clients as required by cooperative agreements and contracts. Keep required documentation and reports as required by cooperative agreements and contracts. This position is supervised by the Matching Grant Coordinator.

Essential Functions:

Job Skills Training

• Assess clients’ functional skills and develop plans for employment based on realistic picture of current job market and clients’ intentions and interests.
• Prepare clients for employment (resume, interviewing and, job readiness skills)
• Assist clients in resolving problems in living that interfere with obtaining or retaining employment.
• Link clients to community resources that assist the client in obtaining or retaining employment, including job training programs.
• Work with the employment team to develop and deliver employment-related training for refugees.

Job Placement

• Directly refer clients to employers.
• Take clients to job interviews and required appointments, when necessary.
• Follow-up with employers and assess outcome of interviews.
• Attend local job fairs with clients.

Employer Development

• Work with the employment team to develop employment possibilities for clients through local employers.
• Conduct outreach presentations with local employers to explain the benefits of hiring our clients.
• Work with the employment team to assess vacancies and gear training to these opportunities.

Case Management

• Follow case management plans and maintain detailed service records.
• Assist assigned clients by providing initial and ongoing cultural orientation.
• Assist clients in applying for public benefits to which they are entitled, such as social security, food stamps, Medicaid, WIC, TANF and or NYS Safety Net, as needed.
• Share on-call hours for picking up refugee arrivals and emergencies with other staff.
• In coordination with other staff, insure all core services are provided in as timely a manner as possible for every Match client assigned to position.
• In consultation with the MG Coordinator, actively advocate on behalf of assigned individual clients and for refugees, as a whole.
• Make sure clients have received all client money due to them and that all financial transactions are properly documented in case files and at the main office.
• Report emergencies, serious difficulties and potential large problems with clients, other providers, and supervised staff, to director as soon as possible.
• Create, implement and monitor activities related to raising the required match for the program
• Coordinate direct client work of volunteers, interns and interpreters who relate to assigned clients.

Reporting & Protocols

• Prepare timely required reports for various funding sources.
• Maintain strict confidentiality of client information.
• Work as a team member with other employment and CNA program staff.
• Document work, keeping case records, data-bases and other funding required records as needed.
• Insure all match grant regulations are met, for assigned clients in the match grant program.
• Follow IFW and EMM policies.
• Participate as a team member in staff meetings, in case management meetings and all staff activities.

Community and Public Relations

• Develop and maintain relationships with business, government, and non-profit partners
• Participate in appropriate community organizations and coalitions that further the work
• Work collegially with other organizations that assist refugees.
• Develop and maintain good relationships with Episcopal Migration Ministries (EMM) personnel in NYC.
• Assist in raising visibility and adding to the positive image of the refugees in the Syracuse Community.
• Develop and maintain relationships with other service providers, for example, social services, ESL classes, Refugee Assistance Program job developers, medical service, landlords and others.

Professional Development

• Attend training and informational conferences, as requested.

Special Projects and other duties as assigned

Hours:

Full-time non-exempt hours, which may include nights and weekends especially during peak arrivals and for the CNA on-call rotation.

Qualifications:

Candidate should have knowledge of local resources and employers with entry level positions, and experience in case management and employment assistance, preferably with refugee populations. Three years’ experience in employment services, and fluency in English, excellent oral and written communication skills, familiarity with Syracuse area and employers, and experience working in cross-cultural context. College degree in a related field or equivalent work experience. Skilled in Microsoft Office Suite. Candidate will be required to have own transportation.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

COVID-19 considerations:
All staff and clients follow COVID-19 protocols. Masks are required when County transmission rates are rated "high" by the CDC. All staff must be vaccinated unless eligible for an exemption.

Work Location: One location

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