Medical Appointment Scheduler Job at The Eye Institute for Medicine & Surgery
The Eye Institute for Medicine & Surgery Melbourne, FL 32904
MEDICAL APPOINTMENT SCHEDULER
Summary: Schedules appointments for patients by telephone by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Knowledge of medical conditions and testing performed to accurately schedule and link appointments.
- Schedule appointments into Allscripts, entering and updating information as necessary, ensuring schedule flows smoothly.
- Advise patients of fees to be collected at time of visit.
- Advise patients if they will be dilated during the exam and will need a driver.
- Advise billing department if patient is residing in nursing home.
- Mail confirmations of appointment and new patient paperwork to patients if necessary.
- Maintain the bump and wait list, scheduling as necessary.
- Maintain cancelled appointment list and provide to medical records.
- Knowledge of insurance plans and which ones we accept.
- Notify other departments of add on’s.
- If appointment was referred, confirm with referring physician the appointment is scheduled and mail necessary paperwork to the patient.
- Load appointment confirmations into Clientele system.
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by clinic staff.
Medical, Dental, Vision, Life Insurance, 401(k) with employer matching, Paid Time Off and more!
Equal Opportunity Employer and Drug Free Workplace
Job Type: Full-time
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