Medical Assistant

Job Description

The position is considered a crucial link between the patient and the care delivered by clinical and service staff of the medical office. The candidate must work collaboratively at the front desk and with all Clinical services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Essential duties include front desk (check-in & out duties, phone support, scheduling) and assisting the physician with examination as required, phlebotomy, and assists other staff members in providing patient care; excellent customer/patient services via phone and in-person; referring callers to the appropriate departments; making appointments for patients according to established protocols; assisting patients/clients with forms.

BILINGUAL PREFERRED - ENGLISH/SPANISH OR ENGLISH/CREOLE

Locations

Broward County Locations

Responsibilities and Duties

• Gives direct patient care and performs indirect patient care activities, under the direction of a physician or nurse.
• Assists physicians with examinations as required and assists other staff members in providing patient care.
• Communicates observations of patient's status.
• Organize follow-up care and instructions for patients with abnormal test results.
• Checking and Documenting Vital Signs
• Performs routine laboratory tests, injections, or treatments under the direction of the attending physician to ensure the quality of patient care.
• Assist with patient record processing and referral requests
• Assist with daily patient flow in areas as needed.
• Must be highly flexible; able to accommodate changing needs of the department.
• Proven flexibility and willingness to handle a variety of tasks.
• Willingness to work evenings and/or weekends.
• Cross Cover Front Desk Reception as needed
• Front Desk/Receptionist duties (check-in/out, scheduling, phone support) as well as, other duties as assigned.

Qualifications and Skills

• Minimum 2 year Medical Assistant Experience
• Phlebotomy Experience
• Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.
• Front Desk/Check-In & Out Experience
• Maintains a "get it done" attitude
• Professionalism
• Well developed verbal and written communication skills
• Bilingual in English and Spanish or Creole a plus!
• Proficiency in Medical Records
• EMR Experience Preferred
• Basic to intermediate computer knowledge and skills.
• Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups.
• Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Language:

• Spanish and/or Creole (Required)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Required)
• CPR Certification (Preferred)

Work Location: One location

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