Medical Assistant (Front Office) Job at inSite Health Care Management, LLC
Job Summary
The front office Medical Assistant is responsible to collaborate with fellow team members in providing patient care. This person is responsible to perform administrative support services to enhance communication with patients, physicians and staff as well as meet and exceed customer service expectations.
Responsibilities & Duties
Greets and checks in patients upon arrival
Assists in answering incoming calls, making in-office appointments, and responding to messages left on voicemail.
Assists in scheduling appointments and procedures for patients.
Triage all urgent calls from patients who want same day appointments and notify appropriate person for scheduling.
Handles fax distribution to include but not limited to: Urgent MD Faxes, Referrals, Medical Records and Rx Refills.
Schedule GI procedures
Check incoming portal communications to make sure all patient information has been imported into chart. If not, must obtain clinical personal information from patients and enter into their charts.
Ensure patients have patient information sheet completed; Ensuring appropriate forms are signed and dated.
Verifies patient demographics and insurance/eligibility.
Responsible and accountable for the preparation of medical record charts for in-office appointments, including obtaining and charting correct authorization information in computer system and assist in schedule procedures for patients.1
Assists in medical records scanning including but not limited to procedure reports, clinical lab tests, and consult notes.
Follows established procedures in the filing and retrieving of medical records.
Room patients, take vitals, as needed.
Promote portal use.
Performs other duties as necessary
Qualifications
At least 1-2 years in previous medical assisting experience or equivalent.
Medical Assistant certificate from an accredited school preferred
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