Medical Collections Specialist Job at CADUCEUS USA
Key Responsibilities
- Handle Collection calls and/or correspondence in a fast-paced goal oriented Collection Department.
- Accountable for reducing delinquency on assigned accounts.
- Responsible for monitoring and maintaining assigned accounts.
- Provide customer service regarding collection issues.
- Communicate and follow up effectively with both patients and clients on a timely basis.
- Establish and maintain an effective and cooperative working relationship with clients, patients, and co-workers.
- Perform other duties as assigned.
- Handle a high volume of outgoing calls to assigned delinquent customers.
- Handle incoming phone calls, regardless of assigned clients, effectively resolving customer and patients questions.
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
- Effectively communicate with customers and co-workers both verbally and written.
- Meet departmental and company goals.
- Adhere to all Corporate and departmental policies and procedures.
Required Skills
- 1-3 years Collections and/or Customer Service experience preferred
- Knowledge of Billing, Collections and Accounts Receivable procedures.
- Detail oriented and well organized.
- Excellent written and verbal communication abilities.
- Ability to prioritize and manage multiple responsibilities.
- Computer literate with excellent knowledge of navigating various computer functions as well as utilizing Windows keyboard commands.
- Working knowledge of Excel, Outlook, and Word.
Job Requirements
· High School diploma or equivalent.
Benefits
- Medical and Dental
- Company sponsored medical, dental, and vision benefits with 30-day waiting period
- 401(k), Paid Holidays, and a generous PTO policy
Job Type: Full-time
Pay: $14.47 - $19.23 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Atlanta, GA 30354: Reliably commute or planning to relocate before starting work (Required)
Experience:
- ICD-10: 1 year (Preferred)
Work Location: In person
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